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Great experience, friendly service
We had a great experience with our first claim with Lemonade. We switched to Lemonade last spring due to their having just one annual deductible and covering standard care like vet visits and vaccinations, which our previous insurance did not offer. In this instance, our dog got very sick and had to spend a night in the emergency hospital. She had to have a lot of testing done and the vet bill was very high. Lemonade was super responsive and seemed like they truly cared. They are very thorough, so be sure to have all relevant documents read to go when you are making the claim. They covered the full amount of our dogs policy less the co-insurance and deductible. Easy process!
Insurer: Lemonade
By: Katie
I made my first claim after two years…
I made my first claim after two years of having this insurance. I received e-mail notice of claim acceptance within 1 day,and received a check within about a week. I was also informed that any dental disease claims would be denied as pre-existing (did not apply at this time) since the vet notes mentioned very mild tartar. It said that if my dog gets a dental cleaning done, that pre-existing condition will be removed. This seems ridiculous for very mild tartar, but I do appreciate the heads-up. It also said that if she ever has an orthopedic problem, it would not be covered until they got vet records from the 6 month orthopedic waiting period. Since they just got vet records for the current claim, they should review and document those now, instead of possibly requesting them 5 years from now.
Insurer: Embrace
By: K. Pelkey
Excellent service, quick settlement of claim, ease of doing business
Excellent service, quick settlement of claim, ease of doing business
Insurer: Pets Plus Us
By: Badrinath
I chose this pet plan because it suits…
I chose this pet plan because it suits my needs at this time
Insurer: ManyPets
By: Marla
Trupanion honestly takes a-lot of stress of the owner in s stressful time by almost instantly paying a claim out
So very pleased with Trupanion, because if their instant pay out, its one less stress to deal when dealing with a sick furbaby
Insurer: Trupanion
By: Joanne
Save your money
I submitted a claim for my 6 month puppy and it took them over 2 months not 2 weeks like they state to get a rejection on my claim. They claimed my claim was pre existing….seriously my dog was 6 months old and had her first heat cycle which caused an irritating rash on her belly and they claimed it was pre existing and denied the $300 claim. I told them I wanted to appeal it and after 2 months after filing the appeal of Lemonade doing nothing they decided to close the claim. Now I was paying $92.59 a month for this insurance that claimed to pay claims in 2 weeks and they couldn’t pay a claim in 4 months. At $92.59/month for 12 months for 10 years the average life span for my dog, this insurance was going to cost me well over $11,1000 in my dogs lifetime. By Lemonade not doing their job and denying my claim it cost them $11,100 and saved me $11,100. I can put $92.59/month in a compound interest account and make more money than I was going to spend on Lemonade insurance. Not good business Lemonade. Denying a $300 claim cost you $11,100 in future revenue. Do the math.
Insurer: Lemonade
By: R
Pets best makes it easy
Pets best makes it easy! I love this company. The website is easy and intuitive. The response is pretty darn quick and what is covered and not covered is clear and easy to understand. I moved my cat over to Pets Best Insurance as well.
Insurer: Pets Best
By: Emma Fuller
Most Trustworthy Pet Insurance
When I put in my first claim for our dog's leg accident; the process went swiftly and with no issues and no delays. This last and current time; the same. I've never dealt with such an easy company. Once I submit my papers and information required for a claim; it's fast and trustworthy all the way through until I get the email, saying "It's done".
Insurer: Trupanion
By: tijuana
The most amazing experience with Pet’s…
The most amazing experience with Pet’s Best. The support, the app, access to several tools and ease of claims processing is unparalleled. I’m blown away and so very grateful for the peace of mind I have in knowing that an honest insurance company has my back. I can not say enough good things. I was at the ER recently with my pup and the entire staff there was also raving about Pet’s Best and said that I chose wisely. Thank you - in these uncertain time, I’m glad that something is steadfast and unshakable.
Insurer: Pets Best
By: Parul Sinha