219,420+ Pet Insurance Reviews You Can Trust
Pet parents across the U.S. and Canada have left over 219,420 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our reviews make it easy to compare top insurance providers and find the perfect coverage for your pets.
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I am glad I got Trupanion
My senior pup got diagnosed for Diabetes in May 2021, and the poor boy wouldn't eat and ended up staying at the vet for a couple days until we can take him home to provide him care and injections on our own. More visits to the vet to do glucose curves to figure out the insulin amount to make him stable and better. With the Recovery and Complementary Care Rider Plan, I can take him for Acupuncture and get homeopathy care. Thanks to Trupanion I didn't have to worry about how much I have to spend to vet visits and medications to get him better.
Insurer: Trupanion Canada
By: Angel
Very slow; claim denial without explanation
We have found PetsBest to be very slow in processing claims .. over a month. So far, the two claims we've submitted have been applied to deductible, with the exception of a portion of one claim that was denied with the explanation: "services claimed do not meet policy provisions." This was for a blood panel workup -- "comp panel - lytes - CBC in house". Nowhere in the policy are "provisions" stated. We have no idea why the claim was denied.
Insurer: Pets Best
By: Gabrielle
Quick respotime
My dog suddenly began acting odd and hanging her head low. No visible injury nor was she doing anything that could have resulted Iin a slipped disc other than being spooked on a nature walk and turning her head quickly and sharply.2 visits to emergency didn't give diagnosis, but follow up visit to her own vet indicated a neck injury. Those three claimes were submitted and paid out quickly. An MRI was done to show where in the neck the injury was-slipped disc. That claim was paid out quickly as well to help pay for my dog's sur. Just wish I had set more aside in insurance, but never thought my dog would've had that kind of injury at only 3 years if age. But Embrace gave me confidence in knowing that my dog would be taken care of. Get Insurance for your pet; you never know what an everyday walk might bring.
Insurer: Embrace
By: Carolyn
Our experience with Pets Best is…excellent
Our experience with Pets Best is wonderful, I summited wellness claims for my pet and they reviewed them quickly and direct deposited the money into my account within 3 to 5 days after review,they are a excellent insurance company to work with.
Insurer: Pets Best
By: Gregory St Pierre
Review would be rated lower if possible
This company started out being just "ok". They were kinda stand-upish but now I think they’ve just clumped with other businesses as money hungry leeches that prey on the needs of the community. We pay the price to receive less than service and no to minimal payout. They have every excuse in the world as to why they either can’t pay you soon enough, or at all for that matter. Your much BETTER OFF saving those dollars as if you were paying insurance. At least it would help you to avoid needing reimbursement that you WILL NOT receive. Theyll say your pets issues are already present so they won’t pay, even with proof. They will take MONTHS to reply for your claim. Yes we all know COVID is here. That doesn’t negate the fact that you have a business to run. Is COVID not n issue when you take our funds so swiftly monthly? Is it not an issue when you send notices for late payments in a matters of days? They have a team for every little Avenue until it comes to paying you. Not only that, the coverage used to actually cover things. Now it’s simply car insurance. Keep it until you need it no hope that never happens because the deductible are so trash that you may as well just pay out of pocket and be pleased with that. I pay thousands a year to receive a under 400 hundred back on $3k plus claims… you do the math lol. SAVE YOUR MONEY AND BECOME YOUR OWN LENDE4. These people will rob you blind. And never reply…unless they feel attacked lol that how you know a company is bad, they only reply to try and save their good name but not when it counts as far as service. I’m starting to think there’s only a team of 10 running the show.
Insurer: Pets Best
By: Bo
Claim Submission
Had submitted claims for my Golden and received notification both times that it was taking longer than normal for processing. I always appreciate the updates. I know that they are still working on my claims
Insurer: Pets Best
By: PATTI R.
Trupanion Experience
We have always had nothing but the best experience with Trupanion!
Insurer: Trupanion Canada
By:
Very satisfactory n professional
Very satisfactory n professional
Insurer: Trupanion Canada
By:
THE BEST PET INSURANCE EVER.
The best insurance ever. I literally recommend you guys to everyone.
Insurer: Trupanion Canada
By:
Enrolling was super easy
Super easy process Response is very quick
Insurer: Trupanion Canada
By: