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Pet parents across the U.S. and Canada have left over 150,000 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our review hub makes it easy to compare top providers and find your perfect match.
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Every time I have to call I get amazing service.
Every time I have to call I get amazing service. Each person I’ve spoken to has been so helpful in getting me the information and help needed. Most recently, John helped me with understanding the breakdown of what would be covered on a very expensive bill I was worried about paying. He even called and helped with the pre approval process. It was great help while dealing with everything else.
Insurer: Trupanion
By:
Great assistance on the phone - very helpful and kind.
Great assistance on the phone - very helpful and kind.
Insurer: Trupanion
By:
Great customer service … nice that they actually reached out to me once they realized my claim had a small issue to resolve before I even had time to call them…now THAT’S Customer Service!
Great customer service … nice that they actually reached out to me once they realized my claim had a small issue to resolve before I even had time to call them…now THAT’S Customer Service!!!
Insurer: Trupanion
By:
Greater device quick responses people are very friendly and knowledgeable!
Greater device, quick responses, people are very friendly and knowledgeable!
Insurer: Trupanion
By:
Debbie
I have been a Trupanion customer for eleven years. I love them! Best pet insurance around! The service is always convenient, fast, and if I should have an issue and call In, the customer service is wonderful
Insurer: Trupanion
By:
I have been with Trupanion for all 3 of our dogs since 2009.
I have been with Trupanion for all 3 of our dogs since 2009. So far they have been healthy but recently I am having to submit requests for vet bills for all the dogs. I am confident they will follow through with insurance payments.
Insurer: Trupanion
By:
Wonderful experience.
I have been with Trupanion for many years and have never had a bad experience . They always reimburse the bills for my dog quickly and efficiently.
Insurer: Trupanion
By:
Smartest decision to get Trupanion!
I have recommended Trupanion to all my friends. It's a great insurance. I wish they had it for humans!
Insurer: Trupanion
By:
Deeply appreciate Trupanion.
I think Trupanion is fabulous. You always respond quickly and never seem to be looking "for a way out," but rather you look to do the right thing according to the agreement. I recommend you frequently to dog owners. Thank you.
Insurer: Trupanion
By: