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Very Good Coverage, Price, and Customer Satisfaction
I have to say that I am impressed so far with Lemonade. They were the cheapest for the same coverage over other insurances I've looked at. Everything is easy to understand and the process for filing a claim is simple once you get use to it. I've had a very positive experience with Lemonade and have no complaints.
Insurer: Lemonade
By: Brenden
Transparent, sensible review
Here's my feedback/review after 360 days using this pet insurance. If you're searching for pet insurance right now, like I was doing a year ago, Pets Best offered pretty comprehensive coverage for a dog older than 5 y/o. Unlimited annuals, 500 deductible (reasonable), 80% co-insurance - all for $60 a month(2021). I thought, ok, let's go with that. Half way through the year my dog had an illness I wanted to have checked. After roughly a month since I submitted a claim they, took that out of the deductible so I paid out of pocket - around $300. A few months later another thing came up with my dog, minor accident playing at the park resulting in a paw injury. Went to the vet, had her patched up and then submitted the claim. Again, took forever and finally got a response that I had successfully reached the deductible. No reimbursement. By then I was out of a year's worth of insurance plus the out of pocket expense to go to the vet. No return yet. I figured since my renewal was coming soon, I would continue with them hoping that claims would be faster now that there was a history. All of a sudden, a letter comes in the mail. Premium goes up by $20 starting the new policy year. Now they want to charge $80 for the same amount of coverage. The reason: "premiums in my area are up because of rising vet costs". I was honestly giving them the most patience and trying my best to not have to go to another insurer. I tried to get a good answer as to why they would increase my premium by that much if none of the claims I submitted resulted in a pay out. I asked to reduce the premium but the best they could do was to offer to reduce coverage or increase the deductible. Closing thoughts: After a lot of research, I'm moving on to another policy. Pet insurance in general is a big scam and these companies are charging higher fees each year while also avoiding payouts with loopholes. Unfortunately this company missed the mark by jacking up the prices by a significant amount to loyal customers and to me, that means they are ok without my business. I've chosen a new policy and will be cancelling my PetsBest policy before it renews at the end of the month.
Insurer: Pets Best
By: Dave
Great service, super easy to use!
Super helpful staff and great coverage- would recommend.
Insurer: Lemonade
By: Amanda
Trupanion Violated Contract
I signed a contract with Trupanion. Two months later, they emailed to say they had made an error on their part and I owe them more money every month. I explained that we had a signed contract. They didn't care. Any company that breaks a contract is not one I trust.
Insurer: Trupanion
By: Donna
Makes Insurance Easy
I absolutely love Lemonade. I use them for my apartment renters insurance and my pet insurance. It is so easy to set up a policy, the rates are super fair, the app is user friendly. I had to file a claim last week for my cat Walter. The app walks you through it step by step. Within 10 minutes my claim was filed and in a few days the $ was in my account. Really love their services!
Insurer: Lemonade
By: Erica
Great Service, Quick Claim Reimbursement With Healthypaws
Dog had 2 TPLO surgeries in 2 years. Healthy Paws was excellent. Claims and reimbursement were processed quickly. Surgery, meds, rehab and even acupuncture was covered. And they emailed me to see how our dog was doing. They also have a foundation that provides grants to rescue organizations.
Insurer: Healthy Paws
By: Cathy
Customer service answered all my…
Customer service answered all my questions and the process was a lot easier than I thought it would be
Insurer: Pets Best
By: cadmom
I can honestly say best insurance.
I can honestly say that the experience I've had with Many pets insurance customer service and service claim has been outstanding. I've had issues with my account and it was resolved immediately. I had a claim on my dog wellness insurance that I needed to file. I follow their online instruction and waited for confirmation which was done quickly. After my confirmation on the documents I presented all I had to do was wait per their instruction and I had my claim approved and money with in 5 days. Best insurance I got.
Insurer: ManyPets
By: customer
Picky but approved
Seemed a bit picky that the representative had to check with a supervisor for authorization of first month free due to actual contact not achieved until past 24 hours from adoption. Initial call to Trupanion was less than 24 hours but wait time to be spoken to was not possible while traveling home(12 hours) after adoption
Insurer: Trupanion
By:
Pet Insurance is a must have.
We had to take our Finn to see We are more than pleased with our experience with Trupanion. The claims are responded to in a timely manner and coverage explained in detailed. Our check for coverage was received in less than ten days from date of service.
Insurer: Trupanion
By: