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235,974 total


Most selected providers in "November, 2025"

This chart shows the distribution of the most selected pet insurance providers in November, 2025.

Providers with highest rating

Embrace

20,325 reviews

4.9
Healthy Paws

10,787 reviews

4.9
Fetch

27,479 reviews

4.9
Pets Best

14,161 reviews

4.9
Trupanion

63,005 reviews

4.8

Category with most reviews

This chart shows the distribution of review categories.

August 22, 2025

unreasonably asking for previous medical record as a rejection excuse for not covering the claim

When we signed the contract, there was no mention that we should have and keep all records for our pet. However, while our spending meets the deductible line, Pumpkin starts asking us for all the records from the born of our pets. Even a tooth cleaning claim. The thing is, our previous pet hospital does not give us medical records, so there is no way for us to obtain any medical records once we drop out of Banfield. We've reached out to explain our situation and request an explanation, but the claim was rejected the day after. Also, all of our claim were rejected after the deductible line was met. Very bad experience.

Insurer: Pumpkin

By: Alyssa

Verified August 22, 2025

Quick easy process and reply

Quick easy process and reply

Insurer: MetLife

By: Lori Gehrke

August 22, 2025

Very expensive

Very expensive and after not wanting the service got plenty of e-mails.

Insurer: Fetch Canada

By: Ooly Schacht

August 22, 2025

Reliable with quick turnaround

I've had Healthy Paws insurance for my dog for the past 12-13 years and I'm glad I chose them so many years ago. I appreciate that they make the claims process simple and reimbursement is quick!

Insurer: Healthy Paws

By: Reina Fong

Verified August 22, 2025

Always easy to submit claims

Always easy to submit claims, get coverage and very helpful if need to contact. Always friendly and would recommend Trupanion!

Insurer: Trupanion

By: Daniel Myers

Verified August 22, 2025

Do a little better.

A bit pricey and the fact no one told me. There was a 2 week waiting period

Insurer: Nationwide

By: doug anderson

August 22, 2025

Fast and knowledgeable

Always provide fast and knowledgeable services for our pets!

Insurer: Embrace

By: Patricia

August 22, 2025

Embrace Needs All their employees to be as Great as Dani and Tiffany !!

My experience with embrace was very good after we had to confront an issue between them and the vet center I am with! They were receptive to my issue and fortunately they sided with me after the vet told them a Lie about a Pre existing diagnosis? So Great on Embrace and Tiffany and Dani were GREAT and absorbed my frustration with grace and kindness. I would recommend Embrace to All Pet owners. Much thanks. David✝️

Insurer: Embrace

By: David

August 21, 2025

Filing claims is always easy

Filing claims is always easy. Just follow the prompts and everything works. Payment (once deductible is met) is always prompt.

Insurer: Embrace

By: Bo

Verified August 21, 2025

It's been Great!

It's simple and easy to send claims. You get paid right away. No hassles. It's been great!

Insurer: Trupanion

By: Y Perez

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