154,902+ Pet Insurance Reviews You Can Trust

Pet parents across the U.S. and Canada have left over 150,000 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our review hub makes it easy to compare top providers and find your perfect match.

235,974 total


Most selected providers in "November, 2025"

This chart shows the distribution of the most selected pet insurance providers in November, 2025.

Providers with highest rating

Embrace

20,325 reviews

4.9
Healthy Paws

10,787 reviews

4.9
Fetch

27,479 reviews

4.9
Pets Best

14,161 reviews

4.9
Trupanion

63,005 reviews

4.8

Category with most reviews

This chart shows the distribution of review categories.

Verified August 23, 2025

No hassle prescriptions

Knowing our dogs prescriptions are covered by metlife Helps us continue her good care

Insurer: MetLife

By: customer

Verified August 23, 2025

The submission part is easy…

The submission part is easy to use and when you call with questions they are always helpful. My only criticism is that sometimes it takes a little too long to receive reimbursement.

Insurer: MetLife

By: Paul Sanders

August 23, 2025

Quick payment

Quick payment

Insurer: Embrace

By: Carolyn Schultz

Verified August 23, 2025

They are insurance for your dog's…

They are insurance for your dog's health. Pay it and keep it, because if you lapse and come back it is a lot more expensive . That being said, they do quick answers with what is covered. My poor pup had uti's and after meeting the deductible the rest of the year it was free for that covered item. It is well worth it, just don't let it lapse. I do recommend them as peace of mind for large unexpected expenses as well as routine care :)

Insurer: Trupanion

By: Kimberly

Verified August 22, 2025

Khloe's claim August 2025

I was so pleased with the results of my recent claim for veterinary services for my rescue, Khloe. Your response was prompt and thorough. She and I are thrilled.......and she's feeling so much better.

Insurer: Spot

By: Gail Oliveira

Verified August 22, 2025

This has been a wonderful experience

This has been a wonderful experience. I never had pet insurance before and I can’t believe how easy they made the claim processing. It has save me thousands.

Insurer: MetLife

By: customer

August 22, 2025

They are a scam

Started at a reasonable price per month for my 2 cats. Every year the monthly cost went up $5-10.I have never made a claim. After around 9 years, just got a notice they are raising my premium around 300%! For no reason, when they advertised to enroll your pet at early age so you would not have these type of premium increases. Putting the money in a savings account rather than paying them any more, crazy scam.

Insurer: Healthy Paws

By: Rafael

August 22, 2025

Josh Sabado

I dealt with Josh Sabado who proved himself personable, knowledgeable and answered my questions forthrightly and honestly. He made the process painless.

Insurer: Fetch

By: Charles

Verified August 22, 2025

Emergency Vet visit

Filing a claim was easy and I got a response back quickly when it was approved. A check came in the mail the next week for the portion that was covered.

Insurer: Pumpkin

By: Brittney

Verified August 22, 2025

Horrible customer service

Horrible customer service. You weren't able to get my pets vet records themselves even though it says you can do that. But whatever ok fine, I call my vet and have him send everything over. Then I get another email from you saying that the records aren't complete and you need more. I call my vet again and have him resend everything and also cc me in the email. Everything is there. I reply to you, "that's everything, we literally don't have more records." no reply for a week. My partner calls you and the person we spoke to insists on needing more records. There. Aren't. Any. I finally get another email back from you too, saying again that you need more records?!??!! I'm like how many godforsaken times do I need to tell you there literally are not more records!! Finally it seems like you bufoons get it, and start processing the claim. Miserable and stressful experience and a waste of my time and money.

Insurer: Spot

By: Hanna

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