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Pet parents across the U.S. and Canada have left over 150,000 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our review hub makes it easy to compare top providers and find your perfect match.
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Great customer service
They are very courteous when you call and ask questions.and they also take their time with you.i am very happy with the pet insurance.i would recommend them.
Insurer: Pets Best
By: Sybille Thomas
Muy amables y con mucha empatÃa
Muy amables y con mucha empatÃa,
Insurer: Trupanion
By: Monica
Responses are not received in a timely fashion.
Responses are not received in a timely fashion. My claim was denied unfairly and now I have to appeal it. I was told the rep would reach out to the vet and now days later I am told I need to get the form filled out by the vet. I explained why the claim should be considered under a previous deductible but no one even acknowledged it.
Insurer: Trupanion
By: Alida
Great customer service!
So easy to apply your claims. The customer service is exceptional!!
Insurer: Trupanion
By: Mary
Tanya was kind and helpful.
Tanya was kind and helpful.
Insurer: Trupanion
By: Shelley
the experience was very pleasant
the experience was very pleasant
Insurer: Trupanion
By: Gary
Trupanion is Fast, Easy and Honest.
The hospital was online with Trupanion, the deductible and copays were accurately deducted, and the hospital was paid asap, allowing me to only go out of pocket what was required. Seemless and helpful. All charges were approved before I was required to pay copay, deductible, etc.
Insurer: Trupanion
By: Jonathan
TruPanion has great customer service and Iâve been very pleased with the coverage .
TruPanion has great customer service and Iâve been very pleased with the coverage .
Insurer: Trupanion
By: Christina