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Pet parents across the U.S. and Canada have left over 150,000 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our review hub makes it easy to compare top providers and find your perfect match.
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Awesome Service!
Just had some of the best service for answering questions and concerns I had about my pets and insurance for them! I could not have been more pleased and thankful.
Insurer: Trupanion
By: Marie Sauls
Customer service is amazing
I really love it because I can take my dog anywhere I want. It makes life much easier.
Insurer: ASPCA
By: Monica Nuhanovich
Very Responsive
They have been super responsive when our mastiff had an abscess rupture. Submitting claims and reimbursement has been super easy with a quick turn around time.
Insurer: Spot
By: Lynne Seipp
You read and checked my written…
You read and checked my written concerns and verified my observations. I hope the treatment plan is successful.
Insurer: ASPCA
By: Deborah
This insurance was the best decision I've ever made
I reviewed and compared several insurance companies before I signed up with trupanion. I'd never bought pet insurance before and was 95% sure I'd never need it, at least not for a long time. Wrong. While jumping as puppies do, Orla landed a little off and broke her leg. It was such a relief knowing the plan was in place. This policy saved me HUNDREDS already and we have follow up x-rays (possibly splints, medications, etc too) that I know I won't have to stress about. This coverage lets me focus on Orla getting better and not fretting about finances. Direct pay to the animal hospital was quick and stress free. I will recommend this to everyone who mentions thinking of getting a new pet.
Insurer: Trupanion Canada
By: Cara
care credit & pets best both owned by Syncrony!?
First time pet insurance subscriber and I'm trying to make it to 1 year, but I'm having a really hard time justifying the expense. Sign up was easy, my first wellness claim was easy but then came a routine trip to the vet, an ER visit and vet follow up. The processing time has been almost 6 months and the claims have still not been approved. Pets best is trying to establish a pre-existing condition and obtain vet records that don't even exist as the puppy was not born yet! But hey why would they work fast, the claim has been riding on my care credit card by Synchrony, which happens to be the same financier for Pets Best. Talk about double dipping....I go around in circles with rep after rep on the phone and get nowhere. Very poor experience thus far.
Insurer: Pets Best
By: Sarah Padlog
I haven't gotten anything to show my…I have insurance for .y pet but they took payment
I haven't gotten anything to show my pet has insurance but you took payment. Do I have insurance for my pet with ASPCA?
Insurer: ASPCA
By: Diane Thurston
Signing up for insurance was quick and…
Signing up for insurance was quick and easy, providing generous coverage at a price better than 7other pet insurance companies. Very pleased.
Insurer: ManyPets
By: Lori