215,958+ Pet Insurance Reviews You Can Trust
Pet parents across the U.S. and Canada have left over 215,958 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our reviews make it easy to compare top insurance providers and find the perfect coverage for your pets.
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Customer service rep was very… friendly patient informative
Customer service rep was very informative gave all of the information that I needed and more . cost was not bad compared to other pet insurance. she was very friendly and very patient
Insurer: Prudent Pet
By: Pauline Thompson
The Spot Pet company was very helpful…
The Spot Pet company was very helpful in the needs I had to insure my dog. The representative was very knowledgeable and caring. Unfortunately my puppy passed away not long after. I called to cancel my policy and had no problem doing so. I received a call of sympathy a day after from them. I picked the right company for my insurance needs and will choose them again.
Insurer: Spot
By: Lillie Thomas
Another Flawless Claim
This is my 2nd claim for Stella, and I couldn't be happier with the process. Not only did they help cover some of her prescription food for her digestive issues, they also responded to the claim less than 24 hours later. It's so stressful to have your dog suffer from an unknown and unexpected illness, plus the costs associated for diagnosing it. We are so happy that Trupanion has had our backs 100% of the way. If you're wondering about getting pet insurance I can't urge you enough to get Trupanion!! It has saved us hundreds of dollars this month alone! Thanks Trupanion for helping us get Stella's tummy issues diagnosed and dealt with.
Insurer: Trupanion Canada
By: Kala Gray
You cover the area of the pet health…
You cover the area of the pet health which other insurance are trying to shy away leaving the helpless one in the dark with pain alone, our pet baby.
Insurer: ASPCA
By: Iluminada Gubatan
It’s still new so no really not able to…
It’s still new so no really not able to review at this point.
Insurer: ASPCA
By: Susan Gruening
Too early to rate
Too early to rate, but the person I spoke with was excellent in explaining and answering inquiries, as well as concerns.
Insurer: ASPCA
By: Brunilda Pena-Febre
Expect what you pay when your dog is 1 to be way higher at age 9
** this company does everything right. Except the price you pay when your dog is 1 is NOT what you pay when they are 8 years older etc. I’ve had your policy 9 plus years. I’ve talked to your team many times. They told me straight they never see prices go down, but it has happened. That’s mis leading. The company does not tell you to expect prices to go up regularly for the same coverage**** My 50 a month is now 87. Over 9 years. Nothing has changed on my end I filed zero claims for the bulk of our 9+ years. Trupanion made lots money off of us. Which is ok Your prices don’t go down, please don’t pretend they do. You guys do everything else so well, what a shame you handle this important part of your business so poorly. Think long term. Think repeat business. Think dog after dog rather then cashing in once ……, then the customer goes with your more transparent competition next pet. If you want repeat customers, you should update your model. You should focus on transparency with price changes. Tell customers day one this will happen. As it wil with Trupanion. (They say it could go down, call customer service, ask them if they have ever once seen prices go down. I did. They said no, not once. My opinion, Tell people day one…….your cost now, is no what it will be in 5 years or in 10 years. You and I both know 99 percent of your policies (if not 100 percent) the monthly premium will go up. So say it up front, so we don’t feel blindsided. I appreciate the customer Service. I appreciate the help overall. I never had an issue with a claim- It’s fast and easy when we have used it. This would be my only point of contention. I don’t appreciate the Lack of transparency with price changes when you start Treat your customers like they have a brain So close to a great company!!! So close to a company who would thrive off referrals. I used to refer people to you! At least 5 friends signed up. That was a long time ago. All of us feel this way, none of us are recommending Trupanion anymore. I’d like to. But your competition is far more transparent on pricing Just some honest feedback. We have had two 10 year dogs with you all. Not sure, maybe this dog will be the last through Trupanion due to things mentioned above. I guess we will see Hope you adjust your business model otherwise you have a great company. Or just tell people when they sign up. Bummer you can’t do this part the right way too, everything else so good
Insurer: Trupanion
By: T Ryan