219,818+ Pet Insurance Reviews You Can Trust
Pet parents across the U.S. and Canada have left over 219,818 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our reviews make it easy to compare top insurance providers and find the perfect coverage for your pets.
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Small Claims easy, Others not so much
We signed up in July ‘21 and paid for the premium level insurance and for the most part, it was a great service, quick and easy but those were just puppy shots. Once we actually had a real claim of any substance it took a long time to get a response. Not to mention, the claim process was much more difficult. For example, some items on your invoice just aren’t an option in the app drop down list and you’re left unsure as to what to do. We ended up just sending the whole invoice in instead of listing itemized services but that created a lengthy delay in reimbursement. Then we discover that only 3 vaccinations are covered in a given year…for a young puppy, who needs shots about every month for 3 months.. So we pay premium prices for what exactly?
Insurer: Lemonade
By: Tim
Super responsive and FAST claim service
Quick service and claim experience. Highly recommend!
Insurer: Lemonade
By: Brittney
Good price, ease to claim
The price is very cheap and easy to claim.
Insurer: Lemonade
By: Jason
Best pet insurance ever
This company is amazing. Our cat went for a well check and vaccine. I came home, completed the claim, submitted it, it was approved & the money was in my account the next day!! Super easy and helpful techs.
Insurer: Lemonade
By: Rachel
Compassionate
Lemonade has made a huge difference to our family. Our pet had 6.5 years of health until a rare disease suddenly took his sight, and cancer soon after. Every employee I’ve spoke with has exceeded our expectations for kindness, thoroughness, being empathetic, and compassionate. They have listened to me in my triumphs and sorrow. Claim process is easy and quick. Communication by phone and email carried out efficiently. No regrets!
Insurer: Lemonade
By: Julie
So easy to work with!
So far I've only had to make one claim, but it was processed quickly and everyone was very responsive to my questions.
Insurer: Lemonade
By: Sarah
Easiest, Friendliest, all around Bestiest insurance for your pet!
I love Lemonade insurance. The price is inexpensive and the coverage is great! I can submit a claim through the app and it gets approved almost immediately! I get my money in two to three business days and then I’m set for the next year or so. On most of the coverage they also have no deductible options and I would highly suggest that. Even if you have to pay a little extra, very worth it. The customer service is friendly and personable. I have insurance for both of my pets through Lemonade.
Insurer: Lemonade
By: Nick
Very easy and speedy claim payment
I found the entire process from signing up to putting in my first claim to be very easy and seamless. Payment and claim approval was very speedy as well so far very satisfied!
Insurer: Lemonade
By: Liz
Amazing
Amazing service. Seem less. Quick response and payout. Provides confidence that my fur baby is protected. Assurance and peace of mind.
Insurer: Lemonade
By: Lee Ann
Happy with Lemonade Insurance
I am happy that I purchased lemonade insurance for my dog. It was easy to sign up and simple to understand my policy. When my dog got sick, I was worried that it would take a long time for my claim to get accepted, but it was only about a week. It was easy to file the claim and I received an email from the customer service helping to figure it all out. It’s easy to understand and the employees were trying to make it as easy for me as possible.
Insurer: Lemonade
By: Sammie