221,190+ Pet Insurance Reviews You Can Trust
Pet parents across the U.S. and Canada have left over 221,190 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our reviews make it easy to compare top insurance providers and find the perfect coverage for your pets.
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Process
Usually quite responsive to submitted claims. If they need other information, they do request it without wait. Customer service responsive and courteous
Insurer: MetLife
By: customer
Great customer service and very fast…
Great customer service and very fast turnaround with reimbursements. Communication is always polite and professional as well. I highly recommend Embrace Pet Insurance
Insurer: Embrace
By: Victoria BECK
This was the first time using insurance…
This was the first time using insurance after having it for many years. I was so grateful to have it, in the middle of a very stressful health event for our sweet dog. Not even it made a huge difference in the overall expense, but the approval was very fast and the process very seamless. I also appreciated the call follow up to make sure that all was well and checking if I had any questions. Definitely a way better experience than human health insurance. Thank you!!
Insurer: Trupanion
By: Narcisa
The company is taking forever to…
The company is taking forever to approve my claims. They approved claims that I recently submitted but still have not approved claims from previous appointments.
Insurer: Pumpkin
By: Brittany Mignoli
Melody was fantastic 5 stars.
Melody was fantastic 5 stars. the Nationwide policy of not auto renewing my policy that i had for 8 years, because i pay it annually is absoultely ridiculous. you have a credit card on file. i did not receive a renewal notice, or a lapse notice on either of my pets. I was in the grace period of one, and my older pet policy was not able to be renewed, i did accept a basic policy, but i am not happy about it. There has to be better communication. Mail and email of policy renewal period would be best.
Insurer: Nationwide
By: customer
My first claimed was processed within…
My first claimed was processed within minutes however the second it has been a week. I called to find out why the second was not processed but the explanation was not very clear. Still waiting to be processed.
Insurer: Pumpkin
By: Anna
Filling a claim
Customer service was very professional and helpful with information on filling our claim.
Insurer: Trupanion
By: David Peterson
Kudos on the ease of enrollment
Kudos on the ease of enrollment. Only suggestion would be a way of choosing when the monthly payment is to be taken.
Insurer: MetLife
By: Kathryn Hackney
easy enrollment.
Easy to enrollment and best prices for the coverage they offer
Insurer: MetLife
By: Dana Salyer