217,508+ Pet Insurance Reviews You Can Trust
Pet parents across the U.S. and Canada have left over 217,508 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our reviews make it easy to compare top insurance providers and find the perfect coverage for your pets.
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Horrible Experience PestBest over a year
I ahve had several excellent insurabnces fbut I chose petsbest as I had a hard time when my pets deid before. This insurance is basically terrible. The do not answer the phone, they do not pay for treatmenst the Veterinarian recommended. The waiting on the line today wa over 45 minutes. The ask for receipts that is being alrteady submitted. thye process takes oevr a month and if the do not understand someting then all start the process again. In the uploading, the system will delete page second. They can not deal with UC Davis Veterinary hospital as they do not understand the billing system. I have 2 pets and I will not select this insurance ever again. They do not pay for Arthramide shots,m any electrophoresis treatment advice by the the veterinarian. Today after waiting with the phone system that does not allow you to talk with an agent the person was questioin the bills, whehn I alraedy have cero balance in all iof them. both pets have teh same rehab treatment several time during 2025 and now they keep asking to explain the same treatment that is on both pets records.
Insurer: Pets Best
By: Elizabeth Arias Bohart
Sonnet a truly great ins company
I was with Sonnet loyally for years and then Sonnet had to leave alberta, i am not sure fully why this had to happen. All the same i wish them well, they are truly a great company along with all their wonderful staff. Best wishes Sonnet
Insurer: Sonnet
By: R W
Logging on to Pet Ins was EASY
Logging on to Pet Ins was EASY. Sign up was simple. Contact info, type of dog, age, and Vet name all easy to provide. I didn't go with 5 stars because I was confused with the choice of plans: Accident or Illness ? As a customer, I want both. There does't seem to be a 'both' option. Further, I don't understand why my Plan will not be effective for two weeks. You requested two months payment up front and you are delaying services for two weeks. And, based upon this fact, I wish I could change the review to just THREE stars. However, you locked in 4 already - before my written review was complete. Again, NOT customer friendly.
Insurer: Nationwide
By: Alex.rydel
Completely deceptive coverage and…
Completely deceptive coverage and reimbursement policies. The only scenario in which this policy makes sense is if your dog has multiple, different, health issues per year. A single, life threatening malignancy that required $5K in treatment was reimbursed for $500 because it was a "single incident"
Insurer: AKC
By: T F
Best pet insurance
I have had the best relationship with Spot! The CS is always willing to have patience with any questions or concerns. You can hear the smile in their voices. My coverage is parallel to none other and processes is extremely prompt. I'm a customer for life!
Insurer: Spot
By: Elizabeth Henry
Best insurance company to go with!
Applying for tenants insurance was stressful. So many different wordings for the same things. Sonnet made it super simple to understand,applying was easy and fast and all online! Such a convenience! Their super helpful when you do need it. The chat is easy to access and simple to understand. Emailing is super fast. Thir response times are amazing 👌. Their also extremely understanding and willing to help as long as we the holder communicate to them. 1000% would recommend
Insurer: Sonnet
By: Stephanie Kelly
Great!
Great service, quick response, convenient to submit! Thank you!
Insurer: Nationwide
By: Courtney Noehr
Very easy to sign up!
Very easy to sign up!
Insurer: MetLife
By: Ronnie & Sheila Cannon
It was fast and easy to add another fur…
It was fast and easy to add another fur baby to the policy.
Insurer: MetLife
By: SALINA GARCIA