154,902+ Pet Insurance Reviews You Can Trust

Pet parents across the U.S. and Canada have left over 150,000 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our review hub makes it easy to compare top providers and find your perfect match.

236,046 total


Most selected providers in "November, 2025"

This chart shows the distribution of the most selected pet insurance providers in November, 2025.

Providers with highest rating

Embrace

20,329 reviews

4.9
Healthy Paws

10,791 reviews

4.9
Fetch

27,484 reviews

4.9
Pets Best

14,162 reviews

4.9
Trupanion

63,005 reviews

4.8

Category with most reviews

This chart shows the distribution of review categories.

June 23, 2022

Don't buy insurance for your pet without looking at this one!

After looking at a dozen pet insurance companies I came across MetLife, the funny thing is they are not listed on any of the so called "pet insurance review sites" which convinced me that those review sites only post reviews for the companies that pay them to do so. (I found out about fake paid reviews a few years ago when I tried to compare mattresses) Metlife covers almost everything and have a wellness plan that pays 100% of immunizations, dental cleanings, spay/neuter and exams. They even cover pre-existing conditions if you currently have pet insurance and the plan is covering claims involving the condition. There weren't many reviews of it so I contacted them directly with a list of questions and they are legit so I took out a policy with them. Within a few weeks my puppy ate some pills that were toxic to dogs and I ran up a $900 vet bill - Metlife paid it without question in under 2 weeks. By the way I am a current customer, and I don't get benefit in any way by writing this review. The only downside to Metlife is that they aren't available in all states yet.

Insurer: MetLife

By: Lynn

June 23, 2022

Such a scam of an insurance policy

Finally cancelled my policy with Figo. 1 star for the sign up process and the gift tag and bowl they send you in the mail. I had Figo for a total of 7 months. (Signed up when my puppy was 3 months old) Anyway, they find every reason under the sun to deny your claim. Most recently, I got a claim denied for an ear infection because he was seen months ago for a SEPARATE dermatological issue. The first issue was a bump on his neck, and they denied the ear infection with this explanation "If Your Pet showed Clinical Signs of any Dermatological Condition prior to the end of the Waiting Period, Your Pet must be free of any Dermatological Conditions for twelve (12) consecutive monthsbefore any Dermatological Conditions may be covered again" My fault for not reading the policy in it's entirety. Learn from my mistake and choose a different provider. I was able to find another pet insurance that wont just lump things into a category. In the last year I spent 1174.72 at the vet, and Figo paid out 72.90 LOL. Mind you my deductible was $250 and I paid extra for the wellness ride that covers some vaccinations which is what they paid out. I paid in total 88 per month for 7 months. The math says: FIGO IS A WASTE OF MONEY. COMPLETELY USELESS.

Insurer: Figo

By: Roe Waites

Verified June 23, 2022

Trupanion reimburses very quickly

This is a great company, especially for serious issues and emergencies.

Insurer: Trupanion

By: Pam

Useful
Verified June 23, 2022

Healthy Paws is the Best!!

Healthy Paws is an amazing pet insurance company. My dog has severe allergies and they have covered all of her treatments, plus they were incredible about covering the two emergency rooms visits she's had. I didn't have to worry about paying for her care, because I knew they would help me - quickly and efficiently. I've never had to argue about coverage and my reimbursement checks come immediately. I HIGHLY, HIGHLY, HIGHLY recommend them to everyone!!

Insurer: Healthy Paws

By: RDS

Useful
Verified June 23, 2022

Healthy Paws Helped Save My Dog's Life

I highly recommend Healthy Paws for your pets. I would never go without it. The rates are reasonable and they pay within days of claim submission. I've used a few times over the years but most recently, my Dixie had to have 4 mast cell tumors removed with 2 surgeries, lots of imaging & tests, 2 night hospital stay each surgery to the tune of $14K. Claims were submitted and I had the money in my account in 2 days of discharge. Healthy Paws even reached out to me to see how my girl was doing. I can honestly say that Dixie is doing well and that is largely in part to Healthy Paws allowing us to get her the best treatment possible. They helped save her life.

Insurer: Healthy Paws

By: Tracy R

Verified June 23, 2022

I am happy with coverege...

I am happy with coverege...cause my pet mostly needs it. I haven't received a card for her yet hopefully it will come soon if you do send one out. I have 2 more pets and when I use it on my little Hershey qnd see how coverage is qnd I got some more money I might add them to.

Insurer: ASPCA

By: Abigail Kings

June 23, 2022

A Policy That is Simple and Necessary

I have had a policy for my dog for several years and just recently had to submit a claim. The process was easy and the reimbursement was processed expeditiously. This gives me some peace of mind. Thanks Fetch!

Insurer: Fetch

By: Jimmy

Verified June 23, 2022

A Policy That is Simple and Necessary

I have had a policy for my dog for several years and just recently had to submit a claim. The process was easy and the reimbursement was processed expeditiously. This gives me some peace of mind. Thanks Fetch!

Insurer: Fetch

By: Jimmy

Useful
Verified June 23, 2022

A Policy That is Simple and Necessary

I have had a policy for my dog for several years and just recently had to submit a claim. The process was easy and the reimbursement was processed expeditiously. This gives me some peace of mind. Thanks Fetch!

Insurer: Fetch Canada

By: Jimmy

Useful
June 23, 2022

I have called twice on this particular…

I have called twice on this particular claim and submitted all the requested documentation. Despite this, the claim denied again as a duplicate. Called and spoke to the rep who stated what I already knew and he said the claim will be sent back for reprocessing. I am not confident since this last call was a repeat of the previous call.

Insurer: Pets Best

By: Cheryl

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