219,585+ Pet Insurance Reviews You Can Trust
Pet parents across the U.S. and Canada have left over 219,585 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our reviews make it easy to compare top insurance providers and find the perfect coverage for your pets.
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Always have a great experience with Trupanions representatives.
Always have a great experience with Trupanions representatives.
Insurer: Trupanion
By:
Alexandra handled my call with great efficiency.
Alexandra handled my call with great efficiency. She gave me the information that I needed and was extremely professional and kind.
Insurer: Trupanion
By:
Trupanion is an awesome insurance I use…
Trupanion is an awesome insurance I use all the time, love it..my pup loves the care Trupanion gives here. very affordable also. I never have had a problem with Trupanion. will always use this insurance. thank you Trupanion!!
Insurer: Trupanion
By: Thomas Cormier
Trupanion is Wonderful and they Truly care for your Pet and you!
Thank you so much for the speed in which you processed my claim. My sisters also have Trupanion. Thank you for being there when we need you1💕
Insurer: Trupanion
By: Dawn
$6000 claim not paid. No explanation
Our puppy had a severe, life-threatening infection in August. We submitted $6000 of invoices, with full documentation. We received a reply to send them every ER visit, lab results, and regular Veterinary visits he had ever had (regardless if related or not). We confirmed they had the correct contact info for our vet, and confirmed that all records were available from them. Then nothing. I checked online today. They claim is closed. No payout. No contact, explanation, or communication from Figo. Be afraid. I am a (human) doctor and deal with insurance companies every day. This is not how they should work. Don't expect to get your money from Figo. Or an explanation. Or anything other than an excuse to not pay you. If they communicate with you at all.
Insurer: Figo
By: Diana Kraemer Abson
OVERALL VERY GOOD!
I have to say that Pets Best has paid THOUSANDS of dollars worth of claims on behalf of my injury-prone and illness-prone dog. I thus give them a very high score. However, as others have noted claims processing is fairly slow. It usually takes around 30 days for reimbursement; sometimes 40 days. People reading this review should also note that wellness coverage by Pets Best (that is, annual physicals and preventative medications) is separately charged, and is not particularly comprehensive. So far I have chosen to pass on wellness coverage. In summary, Pets Best has covered EVERYTHING my vet has done/prescribed outside of wellness. I wish the company were a little faster in processing reimbursement. However, for my low monthly premium it's hard to complain too much.
Insurer: Pets Best
By: James from DC
I really like Trupanion
I love everything each person I spoke with very helpful and caring. We appreciate everyone of you Thank you for all your help. George love everything about u
Insurer: Trupanion
By: Sandi Horak
Trupanion has the best insurance
Trupanion has the best and most comforting employees. In July we discovered our dog Mishka had cancer. We had only had the insurance for about eight months, but the policy we had paid 90% of all her bills. Customer Service were the most thoughtful and comforting people and made sure we were able to get Mishka the treatment she needed. I tell everyone I know about Trupanion's caring.
Insurer: Trupanion
By: Lynn Lindner
Worth every penny.....
I have been super impressed with the easiness of filing a claim and the speed in which it is addressed and paid.
Insurer: Trupanion
By: April
We are extremely satisfied with the…
We are extremely satisfied with the level of coverage provided by Pets Best Health Insurance for our dog. Claims are easy to submit and the communication is excellent to keep us informed as to the processing time. We strongly recommend this service to anyone who has a pet that they love and want to keep healthy with great coverage.
Insurer: Pets Best
By: Leonel Delgadillo