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Very simple to sign up
Very simple to sign up. No further experience as I just signed up today
Insurer: ManyPets
By: customer
Wes was very helpful
Signed up online, very easy process. Spoke to Wes I'm customer service. He was very helpful with assistance, and answering my questions.
Insurer: ManyPets
By: Frank and Finley Torelli
Utterly disgusted...
Embrace pet insurance was a total waste of time and money for me. I was better off just paying out of pocket for medical expenses as opposed to paying high monthly fees for an insurance policy that I could not even use. I was paying into my policy for about a year and then all of a sudden my monthly fees go up 55% out of nowhere. Embrace pet insurance claimed that my cat had a pre-existing condition. This is not true because my cat was not diagnosed with this condition until after I started my policy with embrace. Embrace would not pay for any claims that I submitted. So basically I was paying into a policy that I could not even use and my cat was only dealing with that one condition only. Embrace pet insurance is a total waste of time and I would never recommend this company to anyone on earth or any other planet for that matter. Embrace pet insurance would not accept any of my claims yet they can abruptly raise my monthly fees by 55% without a warning. I am totally disgusted with this company and I will never join this company nor recommend this company to anyone ever again in life. If I could give this insurance company zero stars, then I definitely would have. Also the fact that I have to put out medical expenses first in hopes that I get reimbursed by the insurance company is also bogus. Is there any pet insurance company out there where you don't have to come out of pocket UP FRONT and you can just use the insurance card and it will cover most if not all of the bill??? Embrace pet insurance is insane and none of the monthly fees are fixed. They can increase it at any given moment they feel like. Where are the BBB private investigators when you need them? POLICY DEFINITELY TERMINATED!!!
Insurer: Embrace
By: Hayes
Need retraining immediately for your customer service …
We have submitted nursemaid separate claims and including all invoicing not paid . We were told by a rep named Sam that payment would be made to the animal hospital . This was not true so now we are having to pay all up front and then resubmitting each claim separately for the to process this is a very difficult time for our family and you folks are making this so much harder . I would love to speak to upper management about this . I am in the rescue fields and will not be recommending this company to anyone . I was a loyal customer for many years but that is changing after this very poor experience . Bad communication in your part . Being told the wrong things repeatedly and then asking for a communication log and being told they can not do that . Have someone call me 781-799-0651 I would love to review this mess .
Insurer: Pets Best
By: DAWNALEE KIELTY-DOWNING
Thankful for PetsBest!
We've had PetsBest coverage for both our dogs for years now. PetsBest really came through for us with our older dog when he had TPLO surgery several years ago. Our recent experience with PetsBest began as my wife and I were driving with our two dogs to visit family out of state. On the first day of our drive, our younger dog started vomiting. Unfortunately, even after we had reached our destination and she had several days to settle, her vomiting didn't stop. Being over a thousand miles from home and our primary vet made for a stressful situation. We ultimately made the decision to take her to a Vet ER where she received excellent care and recovered slightly with anti-nausea medication. However, once we returned home, our dog continued vomiting and her weight kept dropping. So, we went to our primary vet and he recommended an Ultrasound which could only be done at our local Vet ER. Thankfully, the Ultrasound was negative. We now have our dog on a new food and are hoping this will be the answer. Currently, we've submitted 4 claims for our dog's current illness and all have been reimbursed. The process for submitting a claim to PetsBest couldn't be more easy. The piece of mind from this experience has made us so incredibly thankful to have PetsBest coverage for our dogs!
Insurer: Pets Best
By: Elijah E
Wonderful experience
I only have a few months with pet insurance and so far my experience has been great every one of their staff through customer service has made the experience easy and very self explanatory and has walked me through every step for my put insurance. I and very grateful for them
Insurer: Nationwide
By: Stacy Botello
I was able to get the type of pet…
I was able to get the type of pet insurance I wanted and needed for my newly adopted doggie!
Insurer: ManyPets
By: Karen
Gratitude to Nationwide Pet Insurance
I write this review with sincere gratitude. We have had our pets covered since they were babies and have always had a good experience. Until recently all of our pets were extremely healthy and all young. In May 2022, our dog Tyson (5 years, 1 month) developed a respiratory illness and was treated until his unexpected death in June 2022. Also, in May, our other dog, Lucy (4 years, 11 months) developed the same respiratory illness and has been in continuous treatment. We have spent $11,091.17 in vet bills since May and our plans have paid 78.5% of our total expenses. Without this valuable coverage, we would have had to make heartbreaking decisions about continued care. We did not have to do this with our Nationwide coverage and have been able to provide the highest level of quality care including Emergency and Specialty Care. Our coverage allowed us to feel confident to deliver this care and ease our hearts that we provided the best care to Tyson, even until his untimely death. Your staff and your documents/claims detail, etc has been so sympathetic and thoughtful in every interaction. We couldn't be more pleased with the insurance coverage as well as your service. You have lifelong customers in us, thank you for all that you do!
Insurer: Nationwide
By: Hannah R. Turner
Best options for Pet insurance
Detailed descriptions of each and every detail of the insurance coverage.
Insurer: ManyPets
By: Muthumani