154,902+ Pet Insurance Reviews You Can Trust

Pet parents across the U.S. and Canada have left over 150,000 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our review hub makes it easy to compare top providers and find your perfect match.

235,837 total


Most selected providers in "November, 2025"

This chart shows the distribution of the most selected pet insurance providers in November, 2025.

Providers with highest rating

Embrace

20,322 reviews

4.9
Healthy Paws

10,778 reviews

4.9
Fetch

27,466 reviews

4.9
Pets Best

14,154 reviews

4.9
Trupanion

62,999 reviews

4.8

Category with most reviews

This chart shows the distribution of review categories.

Verified July 11, 2022

The representative I spoke with was

The representative I spoke with was super helpful and patient. I’d been reviewing various plans for almost 2 hours and she explained everything perfectly.

Insurer: ManyPets

By: customer

Verified July 11, 2022

Andrea filled me in on the coverage

Andrea filled me in on the coverage, deductible. It was very smooth.

Insurer: Prudent Pet

By: Pickle

Verified July 11, 2022

Customer Service Experience

Cindy Davis was super helpful with helping me understand how pet insurance works, and eventually helping me choose the best policy that worked for me and my two fur babies! Right from the start she was very knowledgeable and patient with helping me understand the basics of pet insurance and what options might help me out the most. She made me feel confident about joining the Prudent Pet family!

Insurer: Prudent Pet

By: Eduardo Ambriz

Verified July 11, 2022

We had an excellent claims experience

We had an excellent claims experience. It was easy and we were paid the next day!

Insurer: Prudent Pet

By: Jennifer S

Verified July 11, 2022

Peace to enjoy our time

My older dog had just died. His blessedly short illness was unexpected and I was unprepared. I cobbled together his last vet bill with three credit cards in an embarrassing and painful moment. Determined to not repeat that, I found Many Pets. You have been easy to work with, to understand, and have given my the peace to enjoy my pup.

Insurer: ManyPets

By: A Renee Smith

July 11, 2022

Worse policy for emergencies

FOOTNOTE: Their response is below but I want others to learn from my mistake - ANY EXAM is NOT covered. Keep clear of Healthy Paws or pay dearly. "(E)xclusions are pre-existing conditions, preventative/routine care and the office visit fee (vet exam, emergency exam, recheck or consultation)." This is the worse policy for emergencies! Buyer beware! I had to take my dog to an ophthalmologist because the emergency rooms were too busy and she was able to work him in since his eye was bleeding. The exam was $499 which includes staining and of course diagnosing it. Healthy Paws reimburse me $60 because they said they do not cover emergency exams. I asked how does a veterinarian diagnose if they can't examine the animal and they had no answer for it it just simply isn't covered. So I canceled it. Shame on them for not covering emergency exams!

Insurer: Healthy Paws

By: EB

Verified July 11, 2022

I can’t seem to be able to access my…

I can’t seem to be able to access my pets insurance plan or wellness plan info. The website isn’t very helpful

Insurer: ManyPets

By: KiaT

July 11, 2022

Saved my cat’s life

My cat’s vet bill was &2,100. We could not have paid it without this insurance because we are retired and barely support ourselves. Trupanion paid almost $1,700 toward the bill for a bowel flair up. Thank you so so much. Tears flowing with gratitude from an old lady. Hugs to all your staff

Insurer: Trupanion

By: Martha Hyatt

July 11, 2022

Filing a claim is super easy

Filing a claim is super easy. Response time was fast

Insurer: Pets Best

By: Lily

July 11, 2022

BEWARE Best scam for pet insurance

This company has lied to me from the start. I got insurance on both my dogs when they were puppies (11 & 12 years old now). They sold me on continuing care if they grew old and got a chronic condition. I paid over $100 to $150 a month for 10 years until my senior dog finally needed coverage. They have screwed me at every turn. They give me 3/4 (or less) of what I paid for our vet bill. Example: vet bill was $1,300 ASPCA will only pay off of $1,000 because they say in my area (which can’t be defined by the way) it “should” have cost that much. Then they take away the deductible and pay me the percentage based of the $1k minus the deductible. They rip you off at every turn and there is no way to fight it because, there is no defined “area”🤬 BEWARE of this scam company! I have lots of documents to prove what I say. There has never been a bill that I didn’t feel like they screwed me over. The ONLY reason I have them is my dog is now a senior and cost is crazy to get them on another insurance. I have so many more examples of how they did me dirty with the continuing care I’ve been paying on since the beginning to only find out it is only good for a year! Yep a year! Then it is considered a pre existing condition. I despise this company. Will never use them again for anything, nor will I donate to their cause. There are plenty more animal groups who I will gladly give my money to help animals in need.

Insurer: ASPCA

By: Michelle

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