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Customer service was excellent !
Customer service was excellent !
Insurer: Trupanion Canada
By: Linda
Going the extra mile... everytime!
I am sincerely blown away by your customer service and presence. Trupanion doesn't disappear once you sign up, they use different ways to stay connect and show their love. Above and beyond!
Insurer: Trupanion Canada
By: Lynne
Thank you Trupanion!
It was very easy to submit the claim, update payment information and the claim was processed and paid out quickly. Email communication during the process was very helpful.
Insurer: Trupanion Canada
By: Amanda
Happy Customer
Pleasantly surprised that the treatments I had been paying for were covered by my pet insurance. I have told several people how happy I was about it and the help I have received from Trupanion.
Insurer: Trupanion Canada
By: Marcy
I wish the premiums would stop going up,
Quick and painless. Thanks
Insurer: Trupanion Canada
By: Pamela
My experience with Trupanion..!
The person I dealt with was very courteous and articulate and answered all my questions and explained everything very clearly.
Insurer: Trupanion Canada
By: Ruth
Très rapide.
Très rapide. Efficace malgré le fait que notre déductible est élever donc, pas de sous mais câest normal!!!
Insurer: Trupanion Canada
By: Magali
Trupanion has always been helpful and informative with every call I have had.
Trupanion has always been helpful and informative with every call I have had. The team always gives answers (when they know), however they will go and find out if it is something they are unsure of or out of their scope. Overall, I have always had a great experience both with questions I have, as well as any claims.
Insurer: Trupanion Canada
By: Reece
Trupanion = Extraordinary Pet Insurance.
As always, Trupanion comes to the rescue. I can not believe how fast the claims processing happens. It was less than 24 hours before yesterdayâs claim was decided/approved. I LOVE the app. I am always beyond impressed with the entire Trupanion experience, especially after 11 years of service. I have never, ever had an even marginally difficult experience. Through all of the health conditions my two cats have had (rescued litter mates), probably over $50,000 in 12 years, Trupanion has gone above and beyond my wildest expectations. Especially given the incredibly low rates. Youâve saved my catsâ lives and prevented me from ever having to question if I should have to euthanize them because of intense situations had i not had Trupanion. I wish the US healthcare system worked like Trupanion. Trupanion is a gem and I will always and forever use Trupanion for whatever animals I have in my lifetime. I couldnât (and my cats couldnât) be more blessed.
Insurer: Trupanion
By: Laurelann
Before I left the vets office I had an answer on my pets annual exam and that was nothing was covered.
Before I left the vets office I had an answer on my pets annual exam and that was nothing was covered. Extremely fast response with 0 satisfaction.
Insurer: Trupanion
By: James