154,902+ Pet Insurance Reviews You Can Trust
Pet parents across the U.S. and Canada have left over 150,000 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our review hub makes it easy to compare top providers and find your perfect match.
235,760 total
What are you looking for?
Most selected providers in "November, 2025"
This chart shows the distribution of the most selected pet insurance providers in November, 2025.
Providers with highest rating
20,319 reviews
10,775 reviews
27,461 reviews
14,152 reviews
62,998 reviews
Category with most reviews
This chart shows the distribution of review categories.
Submitting claims are easy
Submitting claims are easy. Communication is great.
Insurer: MetLife
By: R.E. Simmons
I acquired this policy based on my…
I acquired this policy based on my vet's recommendations as for the simplicity of it's usage. I was told after each visit a copy of my billing would and was sent to Embrace for processing of reimbursements ... Yet if there is a problem with embrace not receiving the invoice due to changes in their system processing methods I would not be reimbursed. as was the case for several years Receipts were sent in to what was then the original processing center not knowing of any changes having been made thus causing my claims to never have been seen and of course not being processed Embrace told me no matter what it's my responsibility and embrace holds themself at NO fault At $2,625.00 yearly is this truly the way to go?
Insurer: Embrace
By: Roger Belanger
MetLife has been great!
MetLife has been exceptional to work with. I have had their pet insurance for over two years now and never had any issue filing claims or getting reimbursement per my policy.
Insurer: MetLife
By: daleanne
Never Filed a Claim, yet I was Rewarded with Price Hikes
I never once filed a claim and yet they continued to hike my premium, getting to a blinding $100 bill this year. I made a request to cancel in May of this year, which they countered with lowering my coverage, so I accepted. A new policy was underwritten and enacted in June. They wrote me in July to say they cancelled my policy anyway. I asked why, they cited the May request. Okay, fine. I don’t understand why THEY reopened the request after it was ALREADY resolved through a compromise they proposed. I’ve just wrapped up another round of unnecessary discussion because now, in August, they’ve reopened the ticket AGAIN to say “they’ll look into my inquiry and respond promptly.” So I answered that this was a futile attempt, which then they responded with a condescending email stating that since the policy was cancelled, they cannot reinstate it. Good grief. Overall I’m exceedingly disappointed in their service, and especially their mismanaged, disorganized “inquiry system.” Save yourself the headache. Don’t go with HealthyPaws.
Insurer: Healthy Paws
By: Micaela Flournoy
Great experience
It has been very easy to add a claim. Spot has been quick to respond to the claim.
Insurer: Spot
By: Cynthia Heimann
easy peasy lemon squeezy
easy peasy lemon squeezy
Insurer: Nationwide
By: customer
Do not sign up with this company
Do not sign up with this company. They will deny claims for "pre-existing conditions" even though the health issue is unrelated. They will badger your vet for the pet's complete medical record, even though they received it as I personally sent it. Then they will ask for it again. Clearly a stall tactic or they are very disorganized.
Insurer: Embrace
By: Denise Phelps
Peace of Mind for Our Pets’ Health
We adopted our dog in 2015 and knew pet insurance was a must. For the past 8 years, Healthy Paws has been there through everything—mass removals, infections, osteoarthritis, even a recent heart murmur—always letting us focus on her, not the cost. The claims process is simple, reimbursements are fast, and customer service has been excellent. Even our cats are covered with the same great care!
Insurer: Healthy Paws
By: Christine S.
So easy
Had a great, quick and very simple experience filing a claim with Spot insurance. The app made things so simple and easy to upload documents to support my claim. And with direct deposit, I received reimbursement within 3 business days. So worth it, and such a smooth experience.
Insurer: Spot
By: Danielle
Online quote process was easy and quick
Online quote process was easy and quick
Insurer: Nationwide
By: customer