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Pet parents across the U.S. and Canada have left over 150,000 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our review hub makes it easy to compare top providers and find your perfect match.
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Cost hikes
Trupanion has been wonderful with customer service and claim assistance etc, but the policy hikes are huge! I have 2 cats and 1 dog and I’m thinking about shopping for new pet insurance due to these increases. It’s my only complaint; the huge increase in price…
Insurer: Trupanion
By: Sasha
Highly recommend Pets Best
I have been a customer of Pets Best since 2022 and have coverage for my dog, Queso. I had never filed a claim prior to this one and since it was my first time, I was nervous the process would be difficult and worried if the claim would be approved. Queso had torn his ACL and required surgery which was of course quite expensive. Thankfully, the claims process was incredibly easy, Pets Best approved the claim, and I was quickly reimbursed. The experience was fantastic and this is the exact reason why I have had coverage for Queso for many years: for a major unforeseen medical event/injury. I will always be a Pets Best customer as long as I have pets and have recommended Pets Best to many people because of this experience.
Great, as long as you don't need it
When choosing dog insurance be aware that these companies want your business as long as your pet is young and healthy. As they get older and you use the insurance more frequently to cover your pet's medical expenses, they will start denying claims and raise your premiums in order for you to cancel or they will flat out cancel your coverage.
Great Value at low cost
Great Value at low cost. Easy to submit claims
Insurer: Embrace
By: James Reed
Always easy to submit claims
Always easy to submit claims; much improved from previous online site. And quick payment of claims as well. Great customer service, too.
Insurer: Embrace
By: Linda Roggli
It was a simple process
It was a simple process, easy to apply
Insurer: Nationwide
By: EA
Easy to use
Fast, efficient and friendly customer service!
Insurer: MetLife
By: Katrina
Easy to complete application and select…
Easy to complete application and select options.
Insurer: Nationwide
By: Ro
First time pet insurance owner, and happy with SPOT.
This is the first time I have bought pet insurance. I was concerned how difficult it would be to receive funds. Spot has been better than I thought, and I would choose them again.
Insurer: Spot
By: April Carleton
Submitted a claim for my dog
Submitted a claim for my dog Great staff took care of all the paperwork ….. Very happy with Fetch…!!!!!
Insurer: Fetch
By: Ronald