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Cautiously optimistic
Sign up was clunky, monthly pricing is high compared to other insurance. Hopefully proves worth it
Insurer: Trupanion Canada
By: Coiley
Your response to my problem was fast my complaint is the monthly price.
Your response to my problem was fast, my complaint is the monthly price.
Insurer: Trupanion Canada
By: Marilyn
Very easy and worth the money
Great and extremely helpful.
Insurer: Trupanion Canada
By: Alec
Service was good.
Service was good. Everything was explained fully.
Insurer: Trupanion Canada
By: Barry
Easy enrolment.
The person who took our enrollment was very thorough and explained everything clearly.
Insurer: Trupanion Canada
By: Dorthy
Great service with Trupanion
Very quick service. Thank you
Insurer: Trupanion Canada
By: Neil
Pets "worst" insurance
This is the worst pet insurance company I have ever had. They deny every claim and say it's pre existing. I had a 9 year old dog that had a gastropexy procedure while being spay. I knew that spaying wasn't covered but what happened after the surgery is what gets me. She became very sick, vomiting, diarrhea and wouldn't eat. Took her to the vet and she was treated for dehydration and sent home with fluids and meds. After continuing to be sick and losing weight she went back to the vet for more fluids and now blood work. Vet said due to the gastropexy and manipulation of her starch with the procedure he treated her for pancreatitis. Pets worst denied the claim and said it was pre existing. There is no way it was pre existing as most dogs die within days of untreated pancreatitis. I even had my vet write them a letter. They told me I could file an appeal which I did. This was back in April. It is now August and it's still under review. If you are lucky enough to get reimbursed it takes forever to receive it. Steer clear of this company, not worth it.
Insurer: Pets Best
By: Patricia
Have always been super helpful and very…
Have always been super helpful and very quick with all payments and responses.
Insurer: Nationwide
By: Cody Gerula
I can highly recommend ManyPets!
For years, we had used another pet insurance company and had been relatively happy with their service. But, a few months ago, when we adopted a Siamese cat from our local animal shelter, I reviewed what was currently available and found better coverage and a less expensive monthly fee from ManyPets. The first ManyPets representative I contacted made sure to let me know that they would be taking a little longer to pay claims than our previous company, but the time difference wasn't a problem for us. We did have several claims (both medical and preventative) and ManyPets paid each in a reasonable time, without issue. I was also impressed that whenever I called, I was quickly greeted with a "live" representative and not a recording which left my call on a long "hold." Sadly, we had our Siamese only about three months and because of both physical and behavioral issues, had to put her to sleep. We received a check for the euthanasia and cremation costs in just a FEW DAYS after I submitted the invoice - I can't imagine any other pet insurance company paying the full amount and that quickly! Today, we received a hand-written note of sympathy from one of the ManyPets representatives, which was a nice final touch (though I had a difficult time not breaking down, while reading it). We are already looking for another cat and will be back with ManyPets, as soon as we adopt another cat! Thank you so much!
Insurer: ManyPets
By: David