154,902+ Pet Insurance Reviews You Can Trust

Pet parents across the U.S. and Canada have left over 150,000 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our review hub makes it easy to compare top providers and find your perfect match.

235,927 total


Most selected providers in "November, 2025"

This chart shows the distribution of the most selected pet insurance providers in November, 2025.

Providers with highest rating

Embrace

20,325 reviews

4.9
Healthy Paws

10,780 reviews

4.9
Fetch

27,472 reviews

4.9
Pets Best

14,160 reviews

4.9
Trupanion

63,001 reviews

4.8

Category with most reviews

This chart shows the distribution of review categories.

August 16, 2022

Avoid at all costs...they are scammers

The worst company ever to deal with, we cancelled and over a year later I get a letter from a collection agency saying we owed a $143 and after contacting them they claimed they sent us all kinds of emails, that never happened...what a scam and they refused to assist in trying to sort this out and said deal with the collection agency

Insurer: Pets Plus Us

By: Viv

Useful
August 16, 2022

I had a billing payment problem which…

I had a billing payment problem which turned out to be my issue. I was sending my payment to the wrong address. I spoke with three agents, all of whom worked very hard to come up with a solution. No one understood why they had not received the check, but all did everything they could to figure out the problem. I did not write down the first agent’s name, but I wrote down Jeanae and Amanda. All of them were personable and professional, giving me everything they had to offer. Between all of us, the source of the problem was found, and I provided a new address for my bank. Good people all. Thanks.

Insurer: Nationwide

By: ken nicolay

August 16, 2022

Our 2 1/2 year old dog Jack got sick…

Our 2 1/2 year old dog Jack got sick last month and the vet said it was pancreatitis. It didn't take a day for the bill to climb to almost $1000. I had no issues at all getting reimbursed (less my deductables etc.) by Fetch- they put the $$ in my account. Very pleased with turnaround time. Jack has a special diet now, and very healthy!

Insurer: Fetch Canada

By: Robin Cleghorn

August 16, 2022

This insurance is the best pet…

This insurance is the best pet insurance out there. I never thought I would need it and two teachers at my school recommended the same pet insurance and didn’t even realize it. I got it and thought I would never use it. Only a few months having it my dog ended up eating a plastic toy he couldn’t pass naturally. We weren’t sure what it was at first. Went to emergency rooms after emergency rooms and 1,000$ here 1,000there 900$ X-ray I was tired and cryin every day. Finally went to one hospital in Carle place by who did the surgery. I thought Fetch would never refund me since I didn’t have it that long,but I was absolutely wrong. The refunded my account the percentage that was in the contract. The online claims site is easily to use and my money was in my account quickly within days. Fetch I can honestly say during these times when everything is going up and prices are so high I am truly grateful for what you guys did.

Insurer: Fetch

By: Justine Shishkoff

August 16, 2022

Never again

Had this insurance for seven years. My last experience was a big disappointment that I cannot recommend this company. My beloved golden doodle became severely sick and was taken to an animal emergency room. Unfortunately they were not able to save her. After I sent in the bill nothing was covered. I would imagine the exam cost and lab work in the ER should be covered right? Nope. I’m too heart broken to make phone calls to fight for it. One the reviewer was spot on when he said that they would try to always deny your claims. Update: after this was posted, I did make a phone call to cancel my policy since my email to info at healthypaws was unanswered. The very nice lady from customer support did explain that the zero coverage was a result of a duplicate claim and that I should be receiving some reimbursement.

Insurer: Healthy Paws

By: Raoul Watson

August 16, 2022

THE BEST PET INSURANCE IN THE WORLD!

I have insured my dogs with Trupanion for over 25 years and their service has always been stellar. Extraordinary customer service, prompt payment and they make it all very easy. I love your company!

Insurer: Trupanion Canada

By: Rachela Rossini

August 16, 2022

Truly concerned!

When Ally my Yorkie was given something that caused her to vomit blood and diarrhea. Taken to hospital. They had genuine concern for your pets. Approval was very fast. I can not recommend them more highly. They are truly the best. That is why their called Trupanion.

Insurer: Trupanion Canada

By: Mike

August 16, 2022

Best company ever always there to help…

Best company ever always there to help I couldn't ask for any friendlier customer service you guys are so awesome! Thanks for making things so much easier for us!

Insurer: Trupanion Canada

By: Halifax

Verified August 16, 2022

Could not be easier or faster

Could not be easier or faster. Excellent! Thank you so much!

Insurer: Embrace

By: Beth

Verified August 16, 2022

The Beginning

I have recently signed up for this insurance and the people I spoke to and assisted me were extremely polite and willing to explain to me how the insurance works.

Insurer: ASPCA

By: Jeannine Walter

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