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Pet parents across the U.S. and Canada have left over 150,000 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our review hub makes it easy to compare top providers and find your perfect match.
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I couldn’t tell if I made a purchase or…
I couldn’t tell if I made a purchase or not. And. No info on how to use the insurance I bought
Insurer: Nationwide
By: customer
Met life is there for me
Met life is there for me. I had PetsFirst but since Metlife took over the claim process is easier and the policies are customizable for your individual pet needs. I have 6 pets insured and that gives me peace of mind.
Insurer: MetLife
By: Tara Broida
Trupanion Service
Trupanion always provides almost immediate responses for submitted claims online. They make the claim process seemless.
Insurer: Trupanion
By: Gary
Easy to sign up and offers great…
Easy to sign up and offers great coverage. Just signed up and haven't used the coverage so can't provide feedback on that.
Insurer: Nationwide
By: customer
Great Experience - will keep you updated!
I just got a new puppy and wanted insurance for peace of mind and his health. After looking at many options, Trupanion stood out. I liked that I didn’t have to bundle a wellness package since you always have to budget for annual vet fees anyway. Being able to choose my own deductible made it fit my budget, and I was comfortable with the monthly fee since I selected the unlimited coverage option. When I used the live chat feature, the customer service representative was amazing—informative, quick to respond, and even caught some missing information, which she updated for me on the spot. I also really like the direct pay option, and I’m happy to see there are vets in my area that accept it. So far, it’s been a great experience—I just hope they continue to hold up their end of the agreement!
Insurer: Trupanion Canada
By: Mary-Lynn Seeley Warr
Life saver of an insurance
Life saver of an insurance. We highly recommended. Percentage paid is most reasonable. Payment done by Trupanion is done even while you’re still in the emergency room or at the doctors office. Must have
Insurer: Trupanion
By: Jeffrey
Linda was amazing helping me process my…
Linda was amazing helping me process my claim quickly and without issue
Insurer: Pumpkin
By: Tim
Trupanion responded promptly the…
Trupanion responded promptly the submissions by our vet and notified us immediately of the extent of their coverage.
Insurer: Trupanion
By: Wanda
Quick response
Quick response. Accurate. Caring personnel.
Insurer: ASPCA
By: Carol Hall
very fast turnaround time but hasn't…
very fast turnaround time but hasn't hit my account yet.
Insurer: MetLife
By: Vicky Cooper