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My policy helper
My policy helper, I think her name was Melody, was very nice and gave me the best options and coverage at the best price!
Insurer: Nationwide
By: customer
Repeated Bouts of Pneumonia
I am constantly recommending Pets Best to my friends and family who are pet owners or are considering becoming pet owners. Nearly eight months ago, I had to rush my dog to the emergency room because he was struggling to breathe. He was diagnosed with aspiration pneumonia and had to stay in the hospital for several nights before being sent home with antibiotics. A few days after the antibiotics ran out, he again started coughing and struggling to breathe and ended up back in the emergency room and hospital for a few more nights. This cycle repeated a third time before we found out he has Irritable Bowel Disease which was causing him to regurgitate. He was apparently inhaling some of his regurgitation at times, causing him to repeatedly get pneumonia. We're finally getting to the other side of things as we continue to consult with our regular vet and an internal medicine specialist, but we wouldn't have gotten this far without Pets Best. The bills for all of this treatment have been astronomical, but Pets Best covered our costs as outlined in our plan with no hassle or questions asked. It has been one of the best experiences I've had with any company and absolutely saved my dog's life.
Very quick approval and reimbursement
Very quick approval and reimbursement
Insurer: MetLife
By: customer
Keeps me updated on the status of my…
Keeps me updated on the status of my claims and then the claims payments are very generous. Thank you for providing such fine service.
Insurer: MetLife
By: Dennis Leek
Easy enrollment and excellent service
It was easy to enroll, too bad that it doesn't covers some things that my baby needs
Insurer: Nationwide
By: Lilia
i applied back in November (18) and…
i applied back in November (18) and still haven't received a confirmation. the last email was that the application was under review...
Insurer: Nationwide
By: customer
Ease of website and clear description…
Ease of website and clear description of everything
Insurer: MetLife
By: Jeff Greenberg
Best rate for a high coverage (with a…
Best rate for a high coverage (with a high deductible as well)
Insurer: MetLife
By: David Reiter
Terrible experience and not worth having
My dog broke his foot on 09/30/2025 and ended up being 5 vet visits - xrays, cast changes... They processed the incident date as 10/17 (?), which was one of the follow up visits and then only processed the things done on that one visit. Completely at a loss of what was done. Submitted all 5 vet printouts and sent the SOAP for all 5 visits. The remaining 4 visits, including the first one which was the most done (sedation, setting bones back, getting cast) were completely ignored and not processed.
Insurer: Pets Best
By: Ken
Easy to enroll
Signing up with MetLife was easy and I was surprised at how affordable it is compared to other providers.
Insurer: MetLife
By: Laura Dohner