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Great customer service
Great customer service
Insurer: Trupanion
By: Joann
Great price wonderful assistant over the phone
Great price, wonderful assistant over the phone
Insurer: Trupanion
By: Paige
Great service!
Great service! My questions were answered immediately and Sarah was very kind and efficient!
Insurer: Trupanion
By: Jean
Holly was extremely helpful and patient
Holly was extremely helpful and patient
Insurer: Trupanion
By: Beth
I am very happy with your company and with your representatives.
I am very happy with your company and with your representatives. You have excellent customer service.
Insurer: Trupanion
By: Jill
I was extremely pleased.
I had a great experience. Claim easy to file online
Insurer: Trupanion
By: Delphine
I have been a client of Trupanion for 7 years and have never had a problem of complaint with your service and friendly personnel.
I have been a client of Trupanion for 7 years and have never had a problem of complaint with your service and friendly personnel. Thank you.
Insurer: Trupanion
By: Brian
I'm glad the Vet Tech knew Trupanion
I looked at the policy literature and did not believe that my dog's surgery was a covered expense. Luckily the vet tech put in the claim for me and it was actually covered. If I hadn't said anything, they wouldn't have done that and I wouldn't have been reimbursed.
Insurer: Trupanion
By: Joe
Thankful for Trupanion
I recommend your company to all of my friends with pets. The most recent experience with the actual claim process was very appreciated. My wife passed away February 2021, Michelle always took care of the claims. I did not realise how much was covered until I inquired. It was a very satisfying experience, considering all of the claims I had not filed since Micâs passing. If only the main stream, human health care system, and insurance companies were as easy and straight forward to deal with. As a business owner for over 30 years, they could all learn a lot from your business model and excellent attitude your phone / claims representatives project. Thanks Again! ~ Best Paul Stringer
Insurer: Trupanion
By: Paul
I've been paying Trupanion for 9 years.
I've been paying Trupanion for 9 years. Ive never been late on a payment. My payments are automatically withdrawn. I've filed 3 claims in those 9 years. Trupanion covered 2 claims. You gave no reason why the last claim did not qualify. The visit was not a wellness visit. It was a skin issue. I am still considering finding a new company to give my money to.
Insurer: Trupanion
By: Joni