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I was skeptical about having pet…
I was skeptical about having pet insurance but thought it was a good idea with a new puppy. I have been thrilled with the customer service and turnaround times for claims. So far I have only used it for wellness, but it has been very helpful. Thank you!
Insurer: Pets Best
By: Beth Hayes Wright
Monica and Michael were extremely…
Monica and Michael were extremely helpful!
Insurer: Prudent Pet
By: Araceli
Thanks to Fetch I sleep better
My dog Grady and I have been deeply comforted by your support. I appreciate the benefits and coverage both listed and explained. The assistance while filing a claim and the ease of reimbursement. Thank you!
Insurer: Fetch
By: Tammy Law
SPOT is The Best!
SPOT makes the claims process pain-free-- with explanations of benefits readily available and easy to understand, as well as fast processing of claims, SPOT Pet Insurance is the best coverage for all of my fur babies.
Insurer: Spot
By: cindi713
Always expedient
Always expedient. Very much appreciate the coverage and knowing it is there if something happens to our best boy.
Insurer: ASPCA
By: customer
I think this is a great product and…
I think this is a great product and fits our budget but was not advised there is a fee if using a debit/credit card when I initially signed up.
Insurer: Prudent Pet
By: JEANNE RUST
Typical insurance company
Update: The day I posted here trupanion contacted my family and overturned the previous denial. The right people at the company saw the post and helped me out. Frustrating but in the end I think they did the right thing. My dog occasionally ate his and his sister's poop when he was a baby. We investigated it as a cause for his diarrhea. It was not an emergency. 7 months later he obtained a piece of corn and ate the cob. As any dog probably would. He needed surgery to get it out. Trupanion said that because he ate foreign objects (his poo) twice before coverage, they wouldn't cover the surgery. I disputed in writing and over the phone. They say because he has a habit of eating foreign objects, it's not covered. Trupanion is a typical insurance company. Likely better off putting money aside in a savings account. I have been a customer of trupanion for 10 years with multiple dogs. Their response below to my appeal. Claim: 8905831 We have completed the secondary review of Charlie’s claim, with an assessment of the medical records and the clarification provided by Dr. XXXX from XXXX Veterinary Hospital. Charlie’s records document he, “eats his & other dogs poo that is in the yard,” (12/13/2021) and, “gets into his poop sometime,” (1/13/2022). Per Trupanion policy we do not cover ingestion of foreign material if, “the same or similar activity occurred more than once before your enrollment.” (9.B.VI). Unfortunately, as Charlie is documented to have more than one episode of foreign material ingestion (feces) prior to enrollment, we remain unable to provide coverage for his recent corn cob ingestion
Insurer: Trupanion Canada
By: Graham Ellis
my pet is fine after our vet visit
my pet is fine after our vet visit. It is always nice to have spot familt protection
Insurer: Spot
By: Allen A Walters
Signed up for insurance for my two…
Signed up for insurance for my two kitties 😸, now I can't get into my account . They read my review and the problem was fixed very promptly. Now they get 5 🌟. Thank you.
Insurer: ASPCA
By: Cathy Kommer
Every excuse to NOT pay your claim
Every excuse to NOT pay your claim. In the past, we had much better experience w/ Nationwide's pet health coverage for a pet that has since passed away. The claims department at Figo make every excuse to deny your claims. They will drag your claim out over the course of several months, suggest that you appeal an unjust denial, and then deny it again. Even the Figo phone rep agreed that their policy sets the customer up to fail and defies veterinary science. I highly recommend going with Nationwide pet coverage over Figo. We had a much better experience with them with one of our now deceased pets. Nationwide paid out claims promptly and without the painful experience that we have experienced with Figo.
Insurer: Figo
By: Adam Rizzieri