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Reimbursement is quite fast
Reimbursement is quite fast. I’ve never had a problem since I’ve had them. It’s been six years.
Insurer: Trupanion
By: Susan
VERY EASY PROCESS TO SUBMIT CLAIMS
VERY EASY PROCESS TO SUBMIT CLAIMS, AND VERY QQUICK PROCESSING TIME
Insurer: Trupanion
By: Satisfied customer
I've not been happy with this coverage
I've not been happy with this coverage, because it doesn't cover items that I believed it would cover, as well the amount of time it takes to actually get a claim paid. I will be looking for new coverage for my pet(s).
Insurer: Trupanion
By: Duane W.
The premium just went up again
The premium just went up again, nothing has changed, Trupanion doesn't pay for much at all. I am disappointed with the service.
Insurer: Trupanion
By: Cathy
Very satisfied with Embrace
Great phone help to get claim submitted (computer glitch). Quick resolution to claims.
Insurer: Embrace
By: Ronnie Cohen
I was given the options that would suit…
I was given the options that would suit my budget and protect my dog. The patience of Jen to explain all the coverages and what benefit they would have .
Insurer: Pumpkin
By: Sara
Our Jaxon
Found ourselves with our 6month old pup showing signs of pneumonia. Of course we had to find out with x-ray and other tests. Although nervous, we needed to find out. I worried we would get thru this and then have back and forth calls, paperwork and all going back and forth with insurance. I was relieved to see that it all was smooth and the money was in very, very shortly. Relief for that experience and knowing future ones, if needed, will be the same. Thank you. Staff was tremendous.
Insurer: Furkin
By: Gail
Ed's wellness visit
I was not expecting to get a refund of some of my vet expenses for my cat Ed. His appointment was for wellness, but I did receive some of the $$$ back, which was great. And I got it in one day!
Insurer: Spot
By: Roberta Connolly
Compassionate company
Customer service was wonderful with all my questions and they covered Violet’s emergency visit without any issues. I was already very stressed and nervous and they just took one stress right off my mind.
Insurer: Pumpkin
By: Tracy
Mandy
"I adopted Mandy when she was a year and a half. I never took insurance out before on a dog, but due to her size I thought it was a good idea because of things that can happen to large dogs, hip dysplasia, ACL, etc. Then my precious Great Pyrenees at the tender age of 4 1/2 developed Mast Cell Cancer. We went through four different chemo cocktails trying to stall the growth, but lost the battle 6 months after her diagnosis. The insurance was a god send for us. Don't know how we could have afforded all the treatment she needed. The claim process was very easy and claims were paid quickly. I will absolutely use your company again when I am lucky enough to find the next love of my life. "