154,902+ Pet Insurance Reviews You Can Trust

Pet parents across the U.S. and Canada have left over 150,000 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our review hub makes it easy to compare top providers and find your perfect match.

235,927 total


Most selected providers in "November, 2025"

This chart shows the distribution of the most selected pet insurance providers in November, 2025.

Providers with highest rating

Embrace

20,325 reviews

4.9
Healthy Paws

10,780 reviews

4.9
Fetch

27,472 reviews

4.9
Pets Best

14,160 reviews

4.9
Trupanion

63,001 reviews

4.8

Category with most reviews

This chart shows the distribution of review categories.

Verified October 13, 2022

Super affordable

short sweet straight to the point and super affordable in comparison to other companies ... very satisfied

Insurer: Furkin

By: Rob

Useful
Verified October 13, 2022

Always a good experience.

Always a good experience.

Insurer: Trupanion

By: Maria

Useful
Verified October 13, 2022

Amanda was so nice and super helpful !

Amanda was so nice and super helpful ! Very pleasant experience

Insurer: Trupanion

By: Courtney

Useful
Verified October 13, 2022

Fast and Easy

App is easy to upload claim and get status. Payment was quickly review and paid with 24 hrs. Which human insurance was this painless.

Insurer: Trupanion

By: Veasna

Useful
Verified October 12, 2022

Stephanie is great

Stephanie is great. She provided me with pricing, she was very helpful and thorough and knowledgeable. I really appreciate her explaining the policy for my dog Bubba. Thanks again Stephanie.

Insurer: Prudent Pet

By: Spencer Richardson

Verified October 12, 2022

First insurance claim

I placed my first claim for our dog Milli and the entire process was so simple and fast from beginning to end. I am not tech savvy at all, so for me to say it’s simple is huge. They sent my check before I even expected it. I am beyond happy with this first experience.

Insurer: Embrace

By: William Kowalski

October 12, 2022

Find someone else, they are the WORST.

Fetch doesn’t care about you or your animal. I’m sure all insurance companies aren’t great but we’ve had this one since the day we adopted Loki. He was a 7 month old rescue and they have said literally everything is a pre- -existing condition and even though we pay every month they pay for nothing and it's been 2 years now. Our most recent claim was denied. It was for 2k and they said it was due to him having lupus - he had lumps all over his under belly and so the vet wanted to do a biopsy - it turned out it was a bunch of ingrown hairs due to him going into remission and all his hair growing back (really something to celebrate). They also found out that the problem plaguing him wasn't lupus (though that's what he has) but it was an infection that had caused the lesions we'd been fighting to begin with. But none of that mattered because their only goal is to take your money and not pay anything out ever. They aren’t humane. They don’t call you back. They don’t work with you. It’s just a money grubbing company and the worst part is on the other end of all this is a poor, helpless dog who just needed some love and attention. If you’re going to be an insurance company for animals have a freaking heart We'd go somewhere else but as he has a pre-existing condition (for real now, not when we was fine at 7 months old when we adopted him and go the insurance the same minute) and so it will be just as bad if not more expensive. We are however looking into options. Fetch responded to this but they only responded here. They never contacted me personally. They haven't said what I could do to help besides "have our vet send more paperwork" - not WHAT paperwork. And all his vets have sent a ton of paper. When we adopted Loki he just had a cyst on his toe and hair missing from his tail which we were told was due to stress / his previous life. This response below is just aligned with all the previous BS they have spouted.

Insurer: Fetch

By: Jessica Urgo

October 12, 2022

I absolutely loved the customer…

I absolutely loved the customer service. Janelle was so great at helping me find a great insurance rate for my Bernese mountain dog and she was still helpful and knowledgeable even about my dog breed. I definitely will recommend this to other dog owners! Thanks so much!

Insurer: Fetch

By: Leila Whitehurst

Verified October 12, 2022

unlimited cap is a life saver!

I'm so glad I switched to healthy paws. Thanks to healthy paw's unlimited annual coverage, I can make the decision to proceed with surgery that costs over 30k after 90% reimbursement. It might be slightly more expensive than other insurance per month, but it definitely worth every penny of it! One day my cat was not eating for 3 days and was diagnosed with probable pleural effusion in an emergency. A median sternotomy was suggested and performed, which costs more than 30k in total. Thanks to healthy paw's unlimited annual coverage, I can make the decision to proceed with surgery without having to sell my car or get a personal loan. Moreover, all the payments were done within 10 days (the fastest same day!) through direct deposit and I'm able to pay my credit card in time. Now I can tell my cat is a lot happier and more energetic than before. Definitely 5-star recommended!

Insurer: Healthy Paws

By: Hanhan Truspi

Verified October 12, 2022

I got a girl named Andrea 😊

I got a girl named Andrea and to me she was really nice and funny and to be honest she made me feel comfortable and happy just by talking to her and I hope she keeps that going 😊

Insurer: Prudent Pet

By: Caitlyne Stepps

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