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Always easy to submit claims quick turnaround time.
Always easy to submit claims, quick turnaround time. Thankful every time I have to submit a claim that I have Trupanion
Insurer: Trupanion
By: Meghan
Love Trupanion
Always get our claims taken care of right away.
Insurer: Trupanion
By: Hilary
Because of my prior experience with Trupanion.
Because of my prior experience with Trupanion. They are friendly, helpful, and prompt with claims.
Insurer: Trupanion
By: Carol
Trupanion Pet Insurance is AWESOME!!!
Trupanion Pet Insurance has been awesome. While we have had this insurance for the last 5+ years, it wasn't until now that we needed to use it. BOTH our vet and doggie cardiologist automatically submitted the claims for us upon check out and we only had to pay the difference after meeting our deductible. Also, submitting claims online could not be easier. When I have called them as well, the Customer Service Reps have all been kind, caring, friendly and courteous. I would HIGHLY recommend them.
Insurer: Trupanion
By: Marc Wigler
Compassionate and Helpful
Lindsey was incredibly helpful and compassionate, she understood the complexity of our situation and provided excellent service.
Insurer: Fetch
By: Jase Austin Grimm
Best Pet Insurance
I just wanted to reach out and let you know how wonderful our experience with Healthy Paws has been. I have never had pet insurance before and with our new puppy, Guinness, I decided to have pet insurance. When Guinness tore both his cruciate ligaments six weeks apart, we were devastated. We had not experienced that before. Healthy Paw handled the claims so quickly and with out question. We were afraid you were going to cancel us. The customer service people are very friendly. It has just been a great experience. Guinness goes in for his annual physical next month and I am going to make sure I tell Dr. Ward how great our experience has been so she can tell other new puppy owners. I investigated several pet insurance companies and I am glad we chose Healthy Paws. I just wanted to say thank you.
Insurer: Healthy Paws
By: Mary
Excellent pet insurance company
Excellent pet insurance company. The customer service is outstanding and they always pay what they are supposed to with no arguments.
Insurer: Fetch
By: Martha Shigenobu
So far so good!
So far, it's been really easy to use and no hassle.
Insurer: Pets Best
By: Lindsey Pogue Author
Unhappy with service
I had to cancel my insurance today. I found out that when my 11 day wait period ended i was ineligible for a claim. My dog had an medical examination that we thought his lameness in his leg was from a tick bite. In our area that is common. We took x-rays of his knees and found nothing wrong. Now months later I go see a different vet and my dog has two torn acls. Because of lameness in his leg they will not cover my bills. I am very upset with this process. I read the fine print when i signed up for this pet insurance company. A day late and the company will not cover. By the way my dog is 2 years old and I got insurance around 21 months old. Wish they would make an exception for young dogs.
Insurer: Healthy Paws
By: Alexander Timofeev