225,255+ Pet Insurance Reviews You Can Trust
Pet parents across the U.S. and Canada have left over 225,255 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our reviews make it easy to compare top insurance providers and find the perfect coverage for your pets.
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Unsatisfied Client
When I first purchased trupanion 12 years ago there weren't too many other pet insurance companies available, now there are that don't have so many rules/polices. Plus the fees keep going up - for what - everytime I submit a claim it is denied because it was a pre-existing condition! I called other companies and this is not the case.....I am considering switching to another company.
Insurer: Trupanion Canada
By:
We have never had anything covered by Trupanion despite multiple trips to the vet.
We have never had anything covered by Trupanion despite multiple trips to the vet. We have paid a lot in vet bills. We aren’t sure it’s worth having Trupanion.
Insurer: Trupanion Canada
By:
The service is great.
The service is great. The only thing is that the premiums are much higher than in the past so with a higher deductible we aren't really able to benefit for vet bills that are under $500.
Insurer: Trupanion Canada
By:
The customer service I had today was lovely but I am concerned about the raised price due to my move.
The customer service I had today was lovely, but I am concerned about the raised price due to my move.
Insurer: Trupanion Canada
By:
Spoke with Katie today and as usual all my questions have been answered .
Spoke with Katie today, and as usual all my questions have been answered ... wonderful customer service.
Insurer: Trupanion Canada
By:
Service great but price and some exclusions are still problematic.
Service great, but price and some exclusions are still problematic. Nothing to do with Patrick.
Insurer: Trupanion Canada
By:
It was easy and quick.
It was easy and quick.
Insurer: Trupanion Canada
By:
Happy Customer, Mocha says thank you!
I was very surprised how fast the claims I sent were processed. Also, an estimate for surgery was also answered quickly, 24 to 48hrs reply.
Insurer: Trupanion Canada
By:
Hesitantly hopeful
I got mixed information on the online chat and actually signing up. Online I was told I could add riders at a later date, including breeding riders like when the dog is approved for breeding and on the phone he said I only have thirty days to change it:/
Insurer: Trupanion Canada
By:
Big Barney smile
I already have referred members to you backing up my referrals with your correspondence to me. I have confirmed that you care as much as I do about my dog. Your correspondence speaks for itself as far as consideration, understanding and love. You are part of this family.
Insurer: Trupanion Canada
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