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Excellent enrollment
Enrollment was excellent - fast and smooth, no hassle. The chat forum was super easy and everyone was super responsive. Looking forward to sticking with Furkin.
Insurer: Furkin
By: Francesca
Best Pet Insurance Available
Staff is compassionate which is helpful when you really need them. Your file is handled quickly and efficiently. I would highly recommend them over any other insurance
Insurer: Trupanion Canada
By: Beverley Gouveia
Outstanding Claims Handling
My beloved 9 year old cat somehow punctured his neck, and after being unable to get him out from hiding under the bed, I realized he had blood on the fur under his neck. The puncture developed into an infected abscess that burst causing all the blood. Very scary experience, but thanks to a compassionate vet and a pet insurance policy from Fetch by the Dodo, we got through it. All I needed to do was get my cat’s last examination history and invoices for services performed by the vet and upload the documents to Fetch and all the claims for several visits were handled totally electronically. It was fairly easy to initially learn the claims submission process, and everything I sent in was immediately acknowledged and swiftly assigned to a claims examiner. Not only were the claims processed expeditiously but by providing them with my bank information, my claims reimbursement was directly deposited into my checking account on a very timely basis. Fetch lets you choose an initial deductible amount per illness and the percentage of reimbursement, which in my case was 90% per visit, which allows you to tailor your coverage and premium amounts. No nightmarish conflicts, just simple fair reimbursement for wonderful professional care. I would gladly recommend Fetch to anyone that wants to protect their pet by getting quality medical care insurance coverage.
Insurer: Fetch
By: Larry Fuchsberg
Outstanding Pet Insurance!
I have been a customer of Embrace Pet Insurance since 2010, when I purchased coverage for my Shih Tzu, who was then a very young puppy. Through the years, my husband and I have become so attached to her and consider her our 4-legged child. She was blessed with very good health until the past several years, when some serious issues developed, which we have been intensely dealing with recently. We are so pleased with Embrace Pet Insurance for so many reasons. Their customer service has been excellent any time we have had any questions about our coverage, the claims process, etc. Also, I have heard friends complain that it takes such a long time for other pet insurance companies to settle claims that they have filed and this has certainly not been the experience we have had with Embrace. Each claim that we have filed has been settled in a very prompt and professional manner. We know that we would not have been able to provide the excellent care that our "4-legged child" has been so fortunate to have, had it not been for Embrace Pet Insurance! This has definitely improved our stress levels when dealing with upsetting medical situations and we are so happy that our girl has greatly improved and at times even seems like a young puppy again! I highly recommend this company to any person who cares enough to provide the best possible care for their pet and am confident that Embrace will not disappoint!
Insurer: Embrace
By: Pamela Howell
Just enrolled my cat!
I looked at so many different pet insurance plans and was becoming very frustrated because of the expensive premiums with low coverage they offered. A friend suggested I check out ASPCA Pet Insurance. I did and couldn't believe how much better it is compared with the other plans! I enrolled my cat right away. It was easy. I called Customer Service with one question and spoke with such a nice representative who was very helpful and friendly. I haven't made any claims yet! Thank you for offering such a great pet insurance plan! Five stars so far!
Insurer: ASPCA
By: Suzanne Masheeco
Getting worse with each experience
Don't explain anything. Always look for the way to pay you the least. If you submit one claim, you can never update or change your policy. You deductible is per renewal period year, not annual so make sure you pay attention to that. They take the deductible out of what they owe you not out of total paid in order to pay you the least amount possible. This has become a scam artist insurance company and I'll be switching asap.
Insurer: Fetch
By: Spencer
Excellent service
Excellent service, very quick response and the payment was made to us way quicker than I expected !!
Insurer: Embrace
By: einat mcdaniel
Embrace Pet Insurance Doesn't Tell You Everything
I cancelled my dog coverage with Embrace in March, 2022. Unknown to me, they emailed a request to collect $218 for unused Wellness benefits (I just found out it went to "Junk Mail") They had paid us $450 for cremation and Vet expenses after our dog died in February, 2022. Since their email (nothing was mailed to us and no phone call to us) went to "Junk Mail" so we never knew they were trying to collect from us. So, the bottom line is they sent this to a collection agency. We paid the collection agency, which I believe is a rip off - $220 for coverage that represented the months left in the year after we had cancelled the policy.
Insurer: Embrace
By: Bruce
Quick turn around on refund!!
Quick turn around on refund!!
Insurer: Pets Best
By: renee nadreau
Claims
I have been with this company for 5 months and still waiting for claims to go through! The wait time is a bit ridiculous and I’m thinking of just getting rid of it and going with a different insurance provider!
Insurer: Pets Best
By: Jennifer Vargas