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Dependable and trustworthy. Trupanion has been our pet insurance…
Trupanion has been our pet insurance since 2008. We have had 3 dogs since then. They have never let us down and considered every single claim sent to them for our pets. They are considerate and kind when we have lost our beloved dogs. I have called Trupanion night and day, and they are always available to talk. Thank you Trupanion!
Insurer: Trupanion
By: Marie Mccarthy
Claim went through fairly quickly
Claim went through fairly quickly
Insurer: Pets Best
By: Jennifer Hess
Have been insured 28 years
Have been insured 28 years . Was treated like royalty with VPI then Nationwide acquired VPI, the transition was seem less! Same expedient/professional service. Through the years we’ve endured Hip replacement surgery, & literally everything in between. Nationwide has been a life saver. As with any insurance, If you have the proper coverage you will be taken care of. I’m truly grateful we have this amazing coverage as we move forward into Chantilly’s senior years! Thank you Nationwide!❤️🐕
Insurer: Nationwide
By: Terra B
SURGERY ACL QLF
cant say enough for this insurance company nicest staff they actually care about there clients and kelsey is great at her job kind polite knows about whats shes doing her follow up on calls and information is unbelievable so don't second guess yourself go with pets best you wont be sorry and yes this is a real person sincerely john A londonderry nh
Insurer: Pets Best
By: JOHN
The absolute worst customer service and…
The absolute worst customer service and company. Firstly the supervisor who talked to me on the phone was a horrible person, condescending and mean. This company will look for any ways to deny your claim reimbursement. Go for any other company than this even if it means a higher premium because you’ll be sure to receive your services, not with Fetch. I recently submitted TWO claims, 2 days apart for my pet Joey. They reviewed it initially and asked me for additional medical documents which I submitted. I submitted additional 9 records, his history for the prior 2 years, that’s what they asked. My pet is a 4 year old young dog who has no medical conditions and has been very healthy. Even the medical records and blood work I submitted from the first day of the claim stated he was overall very healthy but was suffering from stomach issues due to either foreign body ingestion or extreme care of gastroenteritis. Their 15 day thing is incorrect. I had to literally be on their chat every day to get an update just for both of my claims which are days apart to be denied. Reason: “ This policy does not cover: mm. Any amount if you failed to satisfy, or comply with, the conditions set forth in the GENERAL CONDITIONS, CARE FOR YOUR PET (VII.6) section of this policy. Including, but not limited to condition b. if your pet has not been examined by a veterinarian within six (6) months prior to the effective date of the policy, you must arrange to have your pet examined at your own expense within thirty (30) days of the effective date of the policy. Any medical condition(s), clinical sign(s), behavioral disorder(s) or illness(es) observed or recorded during the first exam, and all costs associated therewith, are automatically excluded from coverage. Your failure to have a first exam of your pet may void the policy. If voided, the policy premium will be refunded. Additionally, any conditions that are related to, caused by, or resulting from medical condition(s), clinical sign(s), behavioral disorder(s) or illness(es) observed or recorded at the first exam performed after the effective date of the policy are also excluded from coverage” I talked to customer service and the supervisor is literally one of the worst people I’ve talked to like do you really have no heart for pet parents and I explained that one of his exams was in October 2021, a comprehensive exam from Banfield that stated he was completely healthy. They refused to take that into account because it was not exactly within the 6 month mark. I cited the policy later which clearly says that your policy needs to have 6 month prior record or an examination within 30 days or else it may be voided and your premium reimbursed. I had been paying from May- October for two pets and they never sent me any email regarding this issue and I was like my policy should have just been voided if these are your rules and why was I allowed to pay for so long without any objection from your end. My understanding of the whole situation is that they did this so that they can find any loophole to deny my claim, research Reddit and many customers have been so unhappy with their policies. The supervisor should firstly not even be allowed to be in a customer service role because he was the worst. They won’t reimburse my premium or approve my claim. I’m absolutely distraught because I trusted this dumb company and I would rather pay a higher premium than deal with this company, go with lemonade or healthy paws if you would actually like your pet to be covered and not deal with the worst customer service. Horrible horrible in all ways
Insurer: Fetch
By: Gauri Bora
I spoke with customer service to add a…
I spoke with customer service to add a second dog to my plan and was greeted by a very pleasant and helpful representative. I am extremely satisfied with my experience.
Insurer: ManyPets
By: Bill
Pets Best is The Best!
Pets Best made this seem so easy, did everything correctly, and took my claim without question. I laid my pet to rest and Pets Best took over all worries for me. I'll definitely insure my next pet with Pets Best! Thank you to all!💕🐾💕
Insurer: Pets Best
By: Tia Claypool
Less stress to provide great healthcare for Tucker
My pup has had some health issues in the last year and Trupanion has been there to help me make sure that I could provide the best health care I could give him. They promptly review claims and reimburse the money due quickly. Having this insurance has taken a lot of the stress of providing great healthcare for my pet away. Thank You
Insurer: Trupanion
By: Sharon Vinciquerra
We trust ASPCA pet insurance
There are a ton of pet insurance options out there but we have been continuously satisfied with ASPCA! Claims are easy to fill out and our vet and ASPCA work easily together to get the documents they need to process a claim. If ASPCA has questions about your claim, that is communicated to you so you can provide more information.
Insurer: ASPCA
By: KMD
5 Star Recommendation
Embrace has been one to the easiest companies to work with as far as customer service. I would recommend them for pet insurance to anyone! Without them we wouldn't have been able to save our Blue!
Insurer: Embrace
By: Cherish McMahon Harvey