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Pet parents across the U.S. and Canada have left over 150,000 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our review hub makes it easy to compare top providers and find your perfect match.
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Great service
The representative, I think his name was Phil, was super helpful on the phone
Insurer: Trupanion
By: Kelly
The specialists are extremely helpful and kind!
The specialists are extremely helpful and kind! Easy claim process.
Insurer: Trupanion
By: Amanda
The staff member was polite courteous and explained all issues to me.
The staff member was polite, courteous, and explained all issues to me.
Insurer: Trupanion
By: Theresa
Great Experience
The whole process was easy and fast. The reimbursement was quick.
Insurer: Trupanion
By: Roberto
Uncertain if this really is the best policy for my dog.
Uncertain if this really is the best policy for my dog. Your customer service is friendly.
Insurer: Trupanion
By: Harold
Great service from Trupanion
Very quick response time after claim was submitted.
Insurer: Trupanion
By: KAREN
Always happy
Always been easy and pleasant
Insurer: Trupanion Canada
By: Geneva
Customer service was fine.
Customer service was fine. But emergency exam fees and after hours fees not being covered in case of an emergency makes absolutely no sense. In my $950 claim, you covered $108. I will be cancelling my insurance.
Insurer: Trupanion Canada
By: Kelsi
Fortunately I have not needed to use your service yet It appears to be a good plan but very expensive and a L though my pup is young and healthy I know from experience of ow I got many dog the cost will continue to rise as dog ages
Fortunately I have not needed to use your service yet It appears to be a good plan but very expensive and a L though my pup is young and healthy I know from experience of ow I got many dog the cost will continue to rise as dog ages
Insurer: Trupanion Canada
By: Joanne
Wonderful service
Hassel free
Insurer: Trupanion Canada
By: Shelly