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Pet parents across the U.S. and Canada have left over 150,000 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our review hub makes it easy to compare top providers and find your perfect match.
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Knowledgeable customer support team
The person I spoke to was very nice and knowledgeable with respect to the insurance I ended up purchasing.
Insurer: Furkin
By: Eric
Excellent customer support
Excellent customer support
Insurer: Trupanion
By: Nicole
Great Coverage
I started ASPCA insurance when I first got my kitty at 3-4 years old. I never needed to file a claim until she was 13. I almost forgot that I could file claims. My poor kitty had multiple incidents at age 13 i.e. UTI's, kidney infections, teeth extractions, etc. and ASPCA came through for them all. Less than five stars only because the web site seemed to mess up recently. However it was finally straightened out.
Insurer: ASPCA
By: Sharon
We love Pets Best!
The annual cost is reasonable and it renews automatically. The claims process was easy just filling out a form online and attaching the invoice from the vet. We received multiple emails on processing of our claim. Not to mention I could log in and see status. Check arrived in the mail in a reasonable amount of time. We are happy with Pets Best and will continue to renew as our little girl grows up!
Insurer: Pets Best
By: Tina F
Flexible coverage options!
I love that I got to choose my coverage options, not like other places where I have to pick from what they offer. I like how timely and informative the reimbursement process is, but I really don't like that I have to bother my busy vet office for a copy of the written report from her file each time. I would recommend this company despite that. I'm a happy customer.
Insurer: Fetch Canada
By: Erin McFarland
My gratitude …. For their services
I was able to take my 13 year old into the emergency vet without fear of not being able to afford his treatment. Absolutely priceless. When he passed, they very compassionately communicated the business side of things while respecting our pain and grief. I will always recommend this company to everyone
Insurer: Trupanion
By: Kenji’s mom
Truly a blessing.
We have had and are having another issue that trupanion is handling with their open and sincere concern for our pets. Totally professional and we have no regrets. They are what all businesses should be. Thank you again Trupanion.
Insurer: Trupanion Canada
By: Dean Crawford
They Increased My Renewal By 46%
Once you actually reach a representative the service is great! My issue with this company is that they rose my renewal rate by over 40% and I am not going to give my business to any company that does that from one year to the next, especially in this economic environment. They're greed cost them my business.
Insurer: Embrace
By: Frank Speaking-Out
Positive experience
My French bulldog has been receiving treatment for middle ear otitis which is rather costly. All our claims that we've submitted so far have been reviewed and paid in a timely manner, the claim submission online flow is very user friendly and the text updates are very helpful.
Insurer: Fetch Canada
By: Tatiana
I just submitted a claim
I just submitted a claim, very easy process online. I will update as the claim is processed, but so far I'm very impressed with the ease of the process.
Insurer: Embrace
By: Marilyn Johnson