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Professional and trustworthy
Can only speak to initial setup of policy but Devin was patient, professional, and helpful, answering all the questions a new dog owner and prospective insurance customer might ask. If this is an indication of how the company runs, it's a very good sign. Based on all the reviews of Furkin's service so far, I'm feeling hopeful and trusting in this newer company.
Insurer: Furkin
By: Ellyn
After submitting my claim the process and payment was fast and optimal.
After submitting my claim, the process and payment was fast and optimal.
Insurer: Trupanion
By: Barry
Amazing pet insurance. 5 stars
Trupanion customer service always are helpful and well manner . The app is also easy to use. So happy with the insurance company .
Insurer: Trupanion
By: Mandy
Best pet insurance for my dogs!
Easy to submit a claim. A quick acknowledgement of receiving my claim and excellent follow-up on the review of my claim. Fast delivery of my reimbursed claim expense. Thank-you!
Insurer: Trupanion
By: Andrea
Definitely Recommend!
Quick and easy, great customer service! She answered all the questions I had! :)
Insurer: Trupanion
By: Rachel
Easy to use and helpful!
trupanion is the easiest to file a claim. and I love the text updates. I never need to worry about it and know where in the process I am. And it's so fast
Insurer: Trupanion
By: Jennifer
Excellent Claim Responses
Exceptional response to clams!
Insurer: Trupanion
By: Catherine
Easy transaction with great coverage.
Easy transaction with great coverage.
Insurer: ManyPets
By: Victoria Schwab
The Call center staff have ALWAYS been…
The Call center staff have ALWAYS been compassionate and thoughtful. They get 5 stars. The policies are more of an issue, especially on what's covered and not. It's annoying that office visits are not covered. Imagine if we humans had to pay for office visits, we probably would probably never go to the doctor, especially those on fixed incomes. I have an issue with a claim being denied when it's a standing issue that was approved and covered 75% of the time. I've had to call and report it's denial only for CS to resubmit it and then it gets approved. I have an issue with the submission of the claim process. We used to be able to type in a paragraph or two to explain in detail the reason for the submission of the claim.
Insurer: Trupanion
By: Jerry Hughes
Trupanion is there for you - always!
Trupanion has been one of the best investments we have ever made. Our Jackson was insured since he was 8 weeks old up to his passing last month Oct 2022. He contracted IMPA about a year ago and his treatments were expensive and ongoing until his passing. There was never any question from Trupanion, whether it was medication or a custom fitted brace. Without Trupanion, we probably would have had to make hard choices earlier. Trupanion gave us an extra year with our boy and covered every single expense without question. Customer service is always top notch and they actually care. You're not just a number with Trupanion! I highly recommend this company.
Insurer: Trupanion Canada
By: Cheryl Skingley