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Pet parents across the U.S. and Canada have left over 210,051 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our reviews make it easy to compare top insurance providers and find the perfect coverage for your pets.
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I love Healthy Paws
I love Healthy Paws! After my elderly dog passed away a few years ago, I promised myself that I would get pet insurance for any future pets (I didn't have it for my dog & I regretted that). When I adopted my two cats at 12 weeks, I got quotes from every pet insurer I could find. I found Healthy Paws to be the best value--the coverage I was looking for at the best price backed by a name I trusted (Chubb companies). I have been really pleased with my decision ever since & especially this year when my 2-year-old boy cat developed urinary issues & then blockages. It was determined that he needed the PU surgery. It was such stress reliever knowing that the cost would be covered by my plan. And while my vet's office wouldn't accept direct pay from Healthy Paws, I knew that once I submitted my claim for reimbursement, I would have the money in my account within just a few days. Even with a couple of complications post-surgery, I never had to worry about a complicated or drawn-out claims process. In fact, my last claim was submitted on a Saturday & the money was in my account by Tuesday. Just amazing! And on top of that, they sent me an email asking how my cat was doing, which I appreciated so much. I'm really happy that I chose Healthy Paws & I cannot recommend them enough.
Insurer: Healthy Paws
By: Staci A.
Affordable pet insurance that actually covers things!
Affordable monthly payment, low deductible, and it’s so easy to submit claims on their site! My claims have always been approved quickly and I’m reimbursed via direct deposit in a few days. Like any other pet insurance, Healthy paws has some fine print when it comes to what’s not covered - but that info is very clear and easy to find on their website. We are very pleased with what they’ve covered - including our dogs monthly pain medications, and her major knee surgery! I’ve called their customer service before and gotten quick and friendly answers to my questions... They even checked in via email to see how she was recovering.
Insurer: Healthy Paws
By: HOLLY
Good Deal
Greay value . good coverage for the price. And easy to sign up
Insurer: ASPCA
By: Richard Finkle
If I could have left ZERO stars that is…
If I could have left ZERO stars that is what I would have done. This insurance is a SCAM. I adopted a puppy, got her pet insurance on the advice of my Vet and within the month she got a UTI. I submitted the claims and they stated that it was a pre-existing condition and prior to coverage starting. I paid the at set-up on 05/22/2021 and the UTI was diagnosed 06/20/2021, Trupanion stated coverage had not started. But, the payment on 05/22/2021 and the next on 06/22/2021 would say otherwise. They also WILL NOT cover diagnostic testing or treatment. My advice is beware, if your pet has exhibited any symptoms prior at a Vet exam (Trupanion requires ALL pet visits & Dr. notes with their claim submission) even once in their life it will forever be considered a "pre-existing condition" by Trupanion. So save your money on monthly premiums, it just isn't worth it.
Insurer: Trupanion
By: TAG
The only issue Ihave is slow payment
The only issue Ihave is slow payment. Over 30 days to get claim payment.
Insurer: Pets Best
By: Barbara Ellenthal
Worry free service
I found this insurance company 11 years go a d still with them and peace of mind to me and my pet. You just have to send the bill and wait. I can recommend for any one and the Best pet insurance company I ever find.
Insurer: Trupanion
By: Yoshitha
Easy customer service.
Easy customer service.
Insurer: ASPCA
By: Derrick Victorino
The service is great
The service is great. App is really easy to use and so was submitting a claim. I got reimbursed in a few days. Wish they made insurance plans for humans.
Insurer: Healthy Paws
By: Jimmy Chung
Best insurance ever
We have had Trupanion for 11 years for our two standard poodles. They are a wonderful, caring compassionate company. We have unfortunately had several issues with our dogs and so thankful we have Trupanion, one less stress. I file my claims on line and get an instant response that they are reviewing it. The turn around time for conclusion is usually in a day or two. The few times I have had to call them their staff has been so helpful and understanding. I have recommended them to everyone I know.
Insurer: Trupanion
By: Janet
Pumpkin is amazing
Pumpkin is amazing. Claims are easy to submit and payouts are super fast!
Insurer: Pumpkin
By: customer