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Spoke to Tabitha and she reviewed our case and explained the claim process to us.
Spoke to Tabitha and she reviewed our case and explained the claim process to us. It was great knowing that TruPanion had our backs - having a sick pet is worrisome enough!
Insurer: Trupanion
By: Jason
Thankful to have when needed.
Easy to submit claims, although I am still waiting for payment.
Insurer: Trupanion
By: Karen
Trupanion is wonderful. Quick resolution
All of my claims were processed and paid within days of online submittal. Very impressed with how quickly the monies were deposited into our checking account. Especially when we had some big claims for a hospital stay.
Insurer: Trupanion
By: Richard
very quick processing my claim
very quick processing my claim
Insurer: Trupanion
By: Melinda
Winnie's Amazing Insurance Team
The ease of set up was wonderful and the people are so so nice and helpful!
Insurer: Trupanion
By: Jake
Trupanion gives me peace of mind.
Always pleasant with Trupanion, and I've gained a feeling of safety knowing I am doing the best I can for Harper Lee. Trupanion is security for my dog, and my peace of mind.
Insurer: Trupanion Canada
By: Lynn
Would recommend the pet insurance .
because it was straight forward to fill out the information
Insurer: Trupanion Canada
By: kathy
Fast and Easy
Easy and fast
Insurer: Trupanion Canada
By: Lorne
Great customer service.
Great customer service. Instead of going through a formal appeal process, I called in to inquire about a reimbursement because I think I actually caused the confusion when I submitted an invoice but put the total amount I was claiming to only include what I knew was eligible. I was not reimbursed properly. Felicia took my call, reviewed the documentation, agreed with it seemed like an error and said she would send a note but not get back to me until Friday when she was working again. (Two days later). Her note was reviewed and resolved in less than 24 hours. Thank you for solving the issue so promptly.
Insurer: Trupanion Canada
By: Shanna