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The website is very organized and…
The website is very organized and convenient.
Insurer: Embrace
By: Roger Chase
My first real interaction.
My first real interaction. I purchased the policy for my cats. Setting up the policy and payment method was very easy. Now that I'm using or attempting to use it, I've been met with much pushback. As well as a degree of contempt in the manner of questioning and subtle hints of we don't believe you. Maybe I'm reading too much into things or maybe not. Overall, I am not impressed.
Insurer: Embrace
By: Glenn Needham
Quicker payment
Claim paid in one week which is a big improvement from past few claims made.
Insurer: Pets Best
By: Marcy Lopes
Fast and Easy
Easy and fast
Insurer: Trupanion Canada
By: Lorne
Great customer service.
Great customer service. Instead of going through a formal appeal process, I called in to inquire about a reimbursement because I think I actually caused the confusion when I submitted an invoice but put the total amount I was claiming to only include what I knew was eligible. I was not reimbursed properly. Felicia took my call, reviewed the documentation, agreed with it seemed like an error and said she would send a note but not get back to me until Friday when she was working again. (Two days later). Her note was reviewed and resolved in less than 24 hours. Thank you for solving the issue so promptly.
Insurer: Trupanion Canada
By: Shanna
I have always found the support staff helpful and when we have needed to utilize the insurance it was hassle free.
I have always found the support staff helpful and when we have needed to utilize the insurance it was hassle free.
Insurer: Trupanion Canada
By: Sandra
Daytona first annual was successful
Professional and extremely fast with payment. Thank you
Insurer: Trupanion Canada
By: Marilynn
Insuring the ease of Pet Cafe
Prompt financial response to our dogs medical needs. A huge help!
Insurer: Trupanion Canada
By: Carla
Would highly recommend
Trupanion has been quick and efficient with my claims. In addition, my premiums keep going down each year!
Insurer: Trupanion Canada
By: Shyra
Very quick to process everything and to get piece of mind knowing the issue has been covered
Very quick to process everything and to get piece of mind knowing the issue has been covered
Insurer: Trupanion Canada
By: Megan