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Polite and informative customer support
Customer Service Agent was very polite and informative.
Insurer: Furkin
By: Ofelia
All questions were handled expeditiously.
All questions were handled expeditiously. My Vet is networked with Trupanion, so claims process was very easy.
Insurer: Trupanion
By: Nancy
Becca was very thorough and went above and beyond to get my questions answered.
Becca was very thorough and went above and beyond to get my questions answered.
Insurer: Trupanion
By: Gina
Customer support team are very friendly and helpful.
Customer support team are very friendly and helpful. They take an interest in your pets needs. When you call you donât have to get ready to fight like you would with most customer service places.
Insurer: Trupanion
By: Emily
Explained everything and found a solution
Explained everything and found a solution
Insurer: Trupanion
By: Donna
Good Pet Ins.....easy to work with :)
Good Pet Ins.....easy to work with :)
Insurer: Embrace
By: Debbie Iacobelli
Best pet insurance ever!
So I have had Embrace pet insurance for a few months now and the setup with them was very easy but obviously I won’t know if this insurance is really good until I need to use it. Unfortunately my greyhound pup had an accident and chipped two of his teeth. I had to take him to a veterinarian who specialized in dental work and he had to go under anesthesia and they were able to repair and restore his chipped teeth. I had to pay a nearly $2000 vet bill! I quickly submitted a claim by taking a picture of my receipts and doctors S.O.A.P notes and then uploaded everything using the Embrace application on my phone. The whole process took maybe 2-3 minutes and was very easy. I was updated every step of the way and within about 3 business days I got an email stating my claim was approved! They covered practically everything less my deductible and co-pay that I signed up for. And they deposited the funds directly to my bank account. This insurance is top notch! I’ve read a few of the negative reviews and all of those people are upset because their claims were denied and it’s usually because their pet had pre existing conditions and that condition got worse so it wasn’t covered, this is something they tell you up front! That’s like having a car that you crashed then you get auto insurance for it and get upset because they won’t fix the previous damage it had! Embrace has been upfront and honest and tell you EXACTLY what is and what isn’t covered BEFORE you purchase, and if you’re unsure of what is or isn’t covered just ASK before you buy! They were very helpful in explaining everything. I would highly recommend this company!
Insurer: Embrace
By: Ronald
I am a happy camper!
I searched everywhere for the right pet insurance. I needed an affordable plan but I also wanted decent coverage. I got both!! The reviews about Spot Insurance were "spot" on.
Insurer: Spot
By: Temre. J.
I highly recommend this pet insurance…
I highly recommend this pet insurance company! My pet had both legs injured a year apart with a tore acl and when I submitted the claims I received my reimbursement within 10 days. It takes a lot of stress off of you when you do insure your pets as they are just like kids/family.
Insurer: Fetch
By: Christina Rose
I am so impressed with Healthy Paws
I am so impressed with Healthy Paws. I have NEVER had any issues when filing a claim. It is so simple, you take a pic of the invoice, upload it to your Healthy Paws app, and submit! Or you can do it through the computer or by fax. Healthy Paws is super quick. I submitted my claim for my dog's operation on a Monday, the reimbursement was in may bank account by Thursday. No lie. Their operators are helpful and they are quick to respond to emails. I have a different insurance for mu older dog, and I wish I knew about Healthy Paws when we first got him. His insurance does not compare to Healthy Paws!
Insurer: Healthy Paws
By: Ro Carcaci