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Pet parents across the U.S. and Canada have left over 150,000 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our review hub makes it easy to compare top providers and find your perfect match.
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Monica was wonderful
Monica was wonderful. She called me back with the discount code to make sure I was getting my employer discount.
Insurer: Prudent Pet
By: James Tamburini
Just signed up but positive experience…
Just signed up but positive experience this far. Representative called me to explain the policy and make sure I didn’t have any questions. She was very friendly and helpful. Submitted my first claim today and it was super simple. Took pics of my bill right on my phone.
Insurer: Spot
By: Keledy
Customer Representative was very…
Customer Representative was very helpful, friendly, patient and knowlegeable of the system and services. I'm was very impressed with my representative!
Insurer: Spot
By: Min
Be prepared for hassle with getting a claim paid..
The two illness/injury claims I filed were almost immediately denied. I had to go through an appeals process and in one instance file a complaint with the State Corporation Commission to get a response. They blatantly ignored timeliness in their policy, saying it could take 60 days to resolve an appeal when the policy stated 30. Ultimately, I cancelled. For the expense, there are better insurance providers.
Insurer: Pumpkin
By: Erin & Matt Gowin
As a loyal customer for over 11 years
As a loyal customer for over 11 years, I have had nothing but positive experiences with the staff at FETCH! And now as my dog is in her golden years, their support is even more critical to us! Filing claims is easier than ever and direct deposit allows for speedy payments! Thank you FETCH!!!
Insurer: Fetch
By: Connie
Decent prices for overall coverage
Decent prices for overall coverage
Insurer: Spot
By: customer
Excellent and efficient!
Our hound has had a few issues lately. Claims have been processed quickly with direct deposit. We have saved over $1000 at this point! We are lifers!
Insurer: ASPCA
By: Kim
Dog owner
I've been using first Pet First & then they were acquired by met Life. They take care of claims right away, they answer their phone when you call. I have been very satisfied
Insurer: MetLife
By: Ronnie
I was glad to see my claim turn around…
I was glad to see my claim turn around and payed fast.
Insurer: Pets Best
By: JAMES BURNETT
You guys are really good
You guys are really good. You return calls and provide explanations. I have had other pet insurance and none of them come close to Embrace.
Insurer: Embrace
By: David Suter