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Kayla was very helpful
Kayla was very helpful
Insurer: Trupanion
By: Jeanine
Lola the German Shepherd Dogs Mom
Wonderful fast service. No difficulties and I even appealed 2 of the decisions which was also a very smooth process. I had submitted 10 years of records that were processed in just a few days. I was shocked that you would accept claims that old to being with. Very impressed!
Insurer: Trupanion
By: Evan
Love Trupanion!
Always so easy and quick!
Insurer: Trupanion
By: Kelly
Thanks for the outstanding help and care
We feel lucky for Trupanion's care of our dog. Their reports are prompt and explanatory that we can understand all the details. Coverage is great, we can seek for necessary treatment for our dog's care. They are also pretty approachable when we need to contact them.
Insurer: Trupanion
By: Havva
The service agent was patient courteous and helpful.
The service agent was patient, courteous, and helpful. She answered all of my questions quickly, professionally and with empathy. The experience was very positive.
Insurer: Trupanion
By: Sharl
The service I received on my phone call yesterday was excellent
The service I received on my phone call yesterday was excellent
Insurer: Trupanion
By: Cathy
Trupanion is great for Pets and Owners!
Very easy to navigate and upload an invoice for payment and payment is processes promptly.
Insurer: Trupanion
By: Robin
Trupanion is great!
Great. Very prompt.
Insurer: Trupanion
By: Kristen
Trupanion made an error in evaluating my claim.
Trupanion made an error in evaluating my claim. When I called, Kristina was very helpful and promised to get the problem corrected. I'm assuming that the correction will be made and all will be well. And if this happens I'll be a very happy customer. Everyone makes mistakes now and then. The important thing is to be able to get them corrected.
Insurer: Trupanion
By: Wendy