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I refer your company to friends and family. You guys have exceptional customer…
You guys have exceptional customer service Kudos!
Insurer: Nationwide
By: Carmen Adams
Delay after delay to pay claims - still not paid
Our dog had seizures for the first time at 5 years old. Because this was our first claim, Lemonade requested medical records for the previous 12 months. Skip ahead one month from the initial claims submission and now their underwriter is asking for his neuter records from when he was 6 months old (4 1/2 years ago). The reviewer claims this is standard practice and written in the contract. The contract clearly states "nose to tail" medical records for previous 12 months. Requesting records for unrelated medical care well beyond the contracted review period service stinks of intential delays or intent to not pay. Multiple emails and multiple platitudes but we are still not reimbursed over a month after the claim.
Insurer: Lemonade
By: Stephanie
Caring and knowledgeable
Friendly, knowledgeable
Insurer: Spot
By: Michael Bass
We have had a couple of claims for one…
We have had a couple of claims for one of our dogs this year-she needed surgery as well as some tests pre and post-operatively. ASPCA Pet Health Insurance handled our claims very quickly, which was very much appreciated. Thanks for helping us care for one of our family members!
Insurer: ASPCA
By: Rose Sekulovich
Excellent customer service and the…
Excellent customer service and the price!
Insurer: ManyPets
By: Dana D.
It was so easy to submit my claim.
It was so easy to submit my claim.
Insurer: Embrace
By: Marcos Ortiz
Consistently good pet insurance
We absolutely love Healthy Paws Insurance and are thankful to have found them. Filing a claim is so easy, and we always get reimbursed within a week. Highly recommend this insurance to anyone with a pet.
Insurer: Healthy Paws
By: Nora
Very helpful gives you options
Treated me like a friend told me exactly what I needed to know and answered every question I had. I would wholeheartedly recommend.
Insurer: Prudent Pet
By: Sierra Mathews
Trupanion is the best!
Trupanion continues to impress. My Cavalier was diagnosed with multiple heart issues at age 2. Most recently we had to fly to Cincinnati from Vancouver Island for a life saving procedure to the time of $7800CDN. I submitted my claims and in one and a half days they approved 90% of the claim. I do not know what we would have done without them over the past 2 years! They also direct pay on the spot to approved vets in their program! Highly recommend!
Insurer: Trupanion
By: Toni
Extremely user friendly website
Extremely user friendly website. Costs are very fair.
Insurer: Spot
By: Anthony Martorano