154,902+ Pet Insurance Reviews You Can Trust

Pet parents across the U.S. and Canada have left over 150,000 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our review hub makes it easy to compare top providers and find your perfect match.

236,046 total


Most selected providers in "November, 2025"

This chart shows the distribution of the most selected pet insurance providers in November, 2025.

Providers with highest rating

Embrace

20,329 reviews

4.9
Healthy Paws

10,791 reviews

4.9
Fetch

27,484 reviews

4.9
Pets Best

14,162 reviews

4.9
Trupanion

63,005 reviews

4.8

Category with most reviews

This chart shows the distribution of review categories.

September 12, 2025

The live chat with Pearl

The live chat with Pearl, her quick assistance and the coverage, affordability and option to choose vet you want.

Insurer: Fetch

By: Suzana

September 12, 2025

Thorough and were able to assist me…

Thorough and were able to assist me with my dog Millie. The person I spoke with on the phone was very helpful and guided me through the process, as this was my first time using pet insurance in the US.

Insurer: Embrace

By: Jane Baker

Verified September 12, 2025

Pay way more to get a LITTLE more

For the amount we're paying, seems silly to keep insurance with how much isn't covered. Preventative care is the one thing that should always be covered since if we continue to do so, the insurance companies would be paying less long term. Instead only a fraction is covered. And that's only if you're paying for the Gold or higher

Insurer: Spot

By: Dee

Verified September 12, 2025

When I put in my claim, they were very prompt in dealing with it & notifying me & I disbursing the funds to me .

When I put in my claim

Insurer: Spot

By: katherine

Verified September 12, 2025

Honestly I wasn’t expecting much as far…

Honestly I wasn’t expecting much as far as reimbursements as it’s still an insurance co🤷🏼‍♀️…but I have been pleasantly surprised and will opt to renew as the time comes… thank you!!——WE LUUUV OUR ANIMALS!!!❤️

Insurer: Spot

By: Di

Verified September 12, 2025

Unbelievable

Unbelievable! I was not expecting a pet insurance company to come through on paying out on a claim for my pet's care. They took care of the claim quickly and efficiently, the process was easy. I was very pleasantly surprised and have already told my friends.

Insurer: Spot

By: Diana Newton

Verified September 12, 2025

I've gotten a quick turnaround on…

I've gotten a quick turnaround on repayment for benefits.

Insurer: Spot

By: Joseph Nunez

Verified September 12, 2025

Great Service

Great Service and Experienced Professional

Insurer: Prudent Pet

By: Frankie

September 12, 2025

They renewed the pet policy on a deceased pet, not the living pet.

They renewed a pet policy on a deceased pet, while my pets who were still alive the policy was not renewed. When I went to file a claim, they said they could not assist me as the pet I was claiming had no active policy. This happened two years in a row, and as a result I have not been able to file any claims after obtaining pet policies for three different animals. When I asked for a record, they said that the record for my call speaking with a representative was not available. After providing confirmation of payment, I was still denied claim coverage because the customer care representative renewing my policy for the year submitted it for the wrong animal. I am extremely frustrated with the way I have been treated, and would never recommend Nationwide pet insurance to anyone looking for a respectful and accurate insurance representative. Not only will I not receive a refund for the annual policy that they incorrectly filed for the deceased pet, but I am unable to file claims for the veterinary bills that I was submitting in good faith for my living pet. When speaking to the representative to fix the issue, she said I did not understand what she was explaining to me. It was an exceptionally rude experience and she hung up the phone without a thank you or goodbye.

Insurer: Nationwide

By: Bri

September 12, 2025

Looking for Pet Insurance

I recently adopted a Rescue dog. I was researching the many options there were to chose from. After speaking with their representatives I felt very confident about choosing Pets Best. I recently submitted two invoices with ease. I received an explanation of benefits for both invoices. I feel very confident with Pets Best Pet Health Insurance.

Insurer: Pets Best

By: Tammy Steuart

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