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So grateful for Healthy Paws
We've been using Healthy Paws since our dog Randle turned 7, he's now 11. We rarely needed to claim with them as he was a healthy dog. In the last year he started to need various treatments for arthritis, then 3 weeks ago he ended up in the local specialist hospital and was diagnosed with cancer. Without the support of Healthy Paws we couldn't have afforded the care he needs and that will hopefully see him on the mend soon. They have covered his medication, his access to more alternative treatments like laser and his hospital stay. Claims are paid quickly and customer service are always swift to respond. Can't recommend them enough
Insurer: Healthy Paws
By: Samantha Green
If I could give 0 stars I would
If I could give 0 stars I would. It’s convenient and simple to file claims. Good luck on getting reimbursed. It takes a ridiculous amount of time for claims to be processed. An email telling you that doesn’t excuse it. Almost every time I file a claim it says more info needed. Which I typically had supplied. Their hours to communicate with an actual person are limited. The online “communicating” with virtual assistant is useless. I decided to cancel the useless policy and trying to find the online form to cancel is nearly impossible. I had to send a letter since I was too frustrated to look any further. Save your money. I’ll probably get a “we’re sorry we’re always looking to improve message”. Stop looking and do it. Don’t use Pets Best.
Insurer: Pets Best
By: Lin M
I great company to deal with.
I great company to deal with.
Insurer: Trupanion Canada
By: Leah
So Grateful for Healthy Paws
We've been using Healthy Paws since our dog Randle turned 7, he's now 11. We rarely needed to claim with them as he was a healthy dog. In the last year he started to need various treatments for arthritis, then 3 weeks ago he ended up in the local specialist hospital and was diagnosed with cancer. Without the support of Healthy Paws we couldn't have afforded the care he needs and that will hopefully see him on the mend soon. They have covered his medication, his access to more alternative treatments like laser and his hospital stay. Claims are paid quickly and customer service are always swift to respond. Can't recommend them enough
Insurer: Healthy Paws
By: Sam
5 star business
Met-life is the best pet insurance we have ever had. This company knows HOW to take care of their customers. They are professional, efficient and caring.
Insurer: MetLife
By: Contessa
Just wow😡
Just wow, my monthly payments just went up from $115 to $273 per month, yeah this is a good choice if you don’t plan on using your insurance. Then they do something like this to get rid of you. Avoid this insurance company at all costs. !!!! Dec 19. I never got a call as they promised below, cancelled my insurance with them, but I suspect that was their main aim. avoid !!!!!
Insurer: Trupanion Canada
By: Kate Wilson
Indispensable insurance
I had to take my little dog to the hospital twice in 2 months for 2 separate dietary indiscretions which caused life-threatening issues. Both events totaled around $3,000! Thankfully, I have awesome pet insurance with Pet's Best! It's a simple process to submit claims, which are processed in a timely manner, and then I'm worry-free about accidents! My dog also has other chronic health issues that need prescription medications and regular doctor exams and/or imaging scans to monitor his condition. It's all covered! I would be up to my eyeballs in debt if not for having this insurance. Thanks for making life SO much easier for us, Pet's Best!
Insurer: Pets Best
By: Mary
I’ve had embrace for 3 years with no pay
I’ve had embrace for years. I’ve never received a check I’ve basically been fighting them for years and nothing happens worst business I’ve ever dealt with. My dog probably won’t get to live the longer life she deserves I hold this insurance company fully responsible for that. Update: even after they responded they did nothing to help. I’ll probably have to get an attorney and sue Embrace. They have all my dogs past medical history so they know they’re lying but trying not to pay because it’s possible it could be pre- existing illness. It’s not pre existing, they have all the records to prove it but claim they haven’t and they try to cancel me every month. Do not get embrace
Insurer: Embrace
By: matticus wood
I am so thankful I found you guys out 3…
I am so thankful I found you guys out 3 months in! I filed a claim of 100.00 dollars, I had the opportunity to try out my new pet insurance. I have been more stressed with pet insurance than without. You guys insisted on more medical records than what my vet or myself had, I guess that is your legal loophole for not paying out. I repeatedly told you there are NO MORE MEDICAL RECORDS!!!!!! The last time I called, the next day I received a email stating 'my claim has been denied because we failed to send more medical records. It had been two months, and I had enough. I will NEVER trust pet insurance from anyone, unfortunately because of Pets Best. I am just so thankful I only paid 3 months, it would have been devastating if I had been a year in. I have read so many similar reviews, AND worse with Pets Bests. I dont know how you sleep at night!!
Insurer: Pets Best
By: Debbie AK
Great pet insurance
I am very pleased with Spot pet insurance. The claims process was very easy and my reimbursement came the next week when I submitted the claim online. Great 1st experience!
Insurer: Spot
By: Debra Jerscheid