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My claims are always processed quickly
My claims are always processed quickly. Any time I have had a question or concern, I got an immediate response.
Insurer: Pumpkin
By: Howard
So glad we chose Pumpkin!!
Just always speedy responses and reimbursement and excellent customer service
Insurer: Pumpkin
By: Lisa
Claim Submissions Made Easy
I love how easy it is to submit a claim; wish we could do this for people insurance. Also, monies back are usually quick as well.
Insurer: Embrace
By: Lori Sabean
I’ve had this insurance for two four…
I’ve had this insurance for two four years I used to have a different insurance that paid better every time you’ve processed your claims this insurance has been going up every year and pay it out less even if you don’t have your dog diagnosed for the correct disease they may have very difficult to get them to pay the full amount The other insurance I used to have with a lot easier to process. I really don’t recommend them so I went ahead and cancel them. It’s just not worth spending the money for two pets when they do not process the paperwork on time claims they request so much paperwork by the time you get done it’s like 30 days to have to wait to process granted you get a military discount but in the long run, it’s not worth it.
Insurer: Embrace
By: Alma murrah
The process was quick and updates on my…
The process was quick and updates on my claim were very timely and friendly
Insurer: Pumpkin
By: Anthony
easy to use and reliable
Its the easiest pet insurance to use. Claims are processed quickly. No fuss.
Insurer: Pumpkin
By: Happy Customer
Service sucks
Can't get ahold of anyone On phone Can't make heads or tails of their website
Insurer: Prudent Pet
By: thelonestaratt.net
Pumpkin provides lightening fast claims…
Pumpkin provides lightening fast claims processing. Also if you have any kind of question, they are quick, friendly and helpful! A+
Insurer: Pumpkin
By: Marcia Goldstein
A little problem
No different than any other. Over priced by a lot! They do pay quickly once you figure out their cumbersome site. They do not allow a fax or photo by email as some do. They not doubled, not tripled, but now want to make my future payments 4 TIMES HIGHER the year before. I feel that is very unfair as my dog was recently diagnosed with diabetes. Before the increases were minimal…but you never know. The excuse they gave me is that “you know, everyone’s cost has gone up”. Right…but 4 times higher than the year before and they have included the increase for the cat that is healthy. The date below is not accurate, but they don’t give me an opportunity to be more specific regarding this issue.
Insurer: Embrace
By: JUDY SINGER
Karley is awesome!
Thank you, Karley, for setting up Lexi's new policy and clearly explaining the levels of the Wellness ad-on plan. You were incredibly kind and helpful today...much appreciated!:)
Insurer: Fetch
By: Trish Richter