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Was willing to work with me about the…
Was willing to work with me about the money
Insurer: Prudent Pet
By: Lauren Wray
So far we've had a great experience…
So far we've had a great experience with Pumpkin. We have had to file several claims and the longest I've waited has been about 2-3 week and as short as 2 days. So far no issue and they've covered everything I expected them to.
Insurer: Pumpkin
By: customer
Despite the good service and payment in…
Despite the good service and payment without problem on one claim in the amount of $121.00 for the year, this company raised my rates by 30% to over $200/month - the highest of any other insurance. Even worse, when I went online and entered all the information using the same criteria as if I had a new dog to enroll, the quoted price was $136/month, $60 l less per month than they quoted me for my existing policy. That is $720 per year. I find their claim that this is based on "actuarial statistics" ludicrous since Trupanion, who covers my other dog with chronic liver disease and hypothyroidism, and who had extensive monthly labwork, a liver biopsy, and takes multiple medications, did not raise me once cent and is charging only $114/month for an intact female that is only a year younger and in the same location - also based on actuarial statistics. In fact, I am the only person to own this breed in my entire area and have not changed my vet, so I AM the actuarial statistic they rely upon. I find this completely unacceptable and am going elsewhere.
Insurer: Embrace
By: Barbara Feldman
Trupanion is excellent! The saved my dog's life!
Trupanion is excellent! I will never have a pet without this insurance! They saved my dog's life. A simple pneumonia turned into a surgery with a 2 week ICU stay. My dog is alive & recovered because of Trupanion insurance. Trupanion was right there for me in an emergency. There is always a live person when you call who is knowledgeable & compassionate! Claims are easy & reimbursement quick! Well worth it!
Insurer: Trupanion
By: Nancy Stakun
Trupanion has knowledgeable employees.
The person I spoke with was competent, friendly and courteous.
Insurer: Trupanion
By: Jeanette
They have been great to work with.
They have been great to work with. They donât make it hard to submit claims, theyâre very helpful and pleasant to deal with. They pay there claims quickly.They are very helpful on the phone and spend time with your concerns and help you through filing when youâre unsure how to proceed with your claim.
Insurer: Trupanion
By: Thomas
Thank You!
Trupanion has been a fabulous company for my cat, me and my vet as well as the emergency care vet.
Insurer: Trupanion
By: Elizabeth
TruPanion is the BEST pet insurance
Trupanion has made filing simple and fast. Have separate pet insurance for our cat and they, well, suck basically.
Insurer: Trupanion
By: David
Amazing service!
Very easy to submit claim and processing time so fast. I tell every pet owner I know to use Trupanion!
Insurer: Trupanion
By: Sandra
Best pet insurance!
Always a seamless process! Not one glitch anytime!
Insurer: Trupanion Canada
By: Melody