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Pet parents across the U.S. and Canada have left over 150,000 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our review hub makes it easy to compare top providers and find your perfect match.
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Rosie’s surgery
Overall excellent in every aspect! Filing, communication, follow up and clarity are all superb. I highly recommend Healthy Paws!
Insurer: Healthy Paws
By: Asher
Easiest claim process ever
This is the first time I have needed to do a claim through Metlife pet insurance and it was the easiest experience I've ever had with any insurance. The process was simple to do online, and the claim was processed super quickly and hassle-free. Thank you!
Insurer: MetLife
By: Sarah
Tracey and Debbie at Carlisle Station…
Tracey and Debbie at Carlisle Station we’re very welcoming friendly and chatty. We will certainly stop for our breakfast next time we are off on our travels. Angie and Cindy
Insurer: Pumpkin
By: Angie Elizabeth Eva
Great and quick service
Great and quick service. Very friendly and professional staff
Insurer: ASPCA
By: Monica
It’s ridiculous that they take money…
It’s ridiculous that they take money first day and won’t cover first day also
Insurer: Spot
By: Abraham Esparza
Worse experience ever
In 2019 my dog had fat mass on his chest. In September of this year he had a bump removed inside anal. Embrace said it was related and refused to pay. My Vet had to write letter to dispute what they said before they paid. It was 2 months after surgery before I was reimbursed. They question every invoice and you always have to have your Vet explain the reason for the invoice which is time consuming. They are very slow in paying because every invoice is scrutinize. I stop using any pet insurance from the experience I went through. When I submitted first invoice I was told that his chest mass needed to be tested. When I did that and resubmitted invoice that is when they appealed it and I had to get Vet say it wasn't the same. It took me 3 weeks to get testing done and at that time I was told I had to get a letter from Vet saying it was not the same. The invoice was over $1,000. So be aware that you will not get your money right away. They will question every invoice you send in.
Insurer: Embrace
By: Shirley Cross
Highly recommend
Embrace has been wonderful to work with, quick turn around on claims and very thorough with all explanations. Also constantly updating status of claims with very friendly emails. I would highly recommend Embrace insurance if you are a pet owner.
Insurer: Embrace
By: BARBARA Haley
Easy Peasy Claim Filing System
I have never in my life used an easier system to submit a claim. This is very important because it builds my confidence in my claim being handled as intended, and it makes you all seem trustworthy and competent overall.
Insurer: Embrace
By: Ron Filardi
I appealed a decision
I appealed a denial of benefits. On 12/20, that appeal was denied in spite of my having submitted doctor's notes that the condition treated was not pre-existing. This does not make me feel like Figo is a good insurance company or that the company has my back.
Insurer: Figo
By: Norm Susser
Very likely to pass on the info of Trupanion quality of service.
Very likely to pass on the info of Trupanion quality of service.
Insurer: Trupanion Canada
By: Heather