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Pet parents across the U.S. and Canada have left over 150,000 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our review hub makes it easy to compare top providers and find your perfect match.
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Problem setting up on-line acct
Sales rep was very helpful and patient. My main problem was trying to set up an online account. It kept rejecting my password. I called a service representative and neither of us to get it to work. Also after I gave the sales lady my info abd set up the deductible to be adjusted after 30 days, I still kept getting emails telling me I needed to do something or my insurance would lapse after Jan 16. Again I called another customer service representative to see if I was completely enrolled and had done all I needed to. I think I got 5 emails after spending an hour on the phone with your agent. Just unnecessary emails to have to go through to make sure I had done everything.
Insurer: Trupanion
By: Christy
Great customer service
The service rep was very nice
Insurer: Trupanion
By: Ann
Initial Enrollment Opinion
The service/sales tech on the line was very thorough and informative. No evasive answers or red tape. Made me feel comfortable and confident about the insurance plan.
Insurer: Trupanion
By: Charles
As usual, a great experience!
This is my second claim and again it was fantastic. Very quick and such an easy process!
Insurer: Trupanion
By: Donald
Peace of Mind
Trupanion is always prompt with our claims for Cooper. Our little rescue Yorkie has had serious health problems and having Trupanion has saved us the heartache of deciding treatment based on costs. Happy Trupanion!
Insurer: Trupanion
By: Annelisa
Emergency turned Grateful experience
When we bought our little mini daschund 10 1/2 years ago our veterinarian encouraged us to buy pet insurance n we're glad we did as last year she developed herniated discs in her neck n couldn't walk so we found an angel of a neurosurgeon Dr. Joseph Eagleson ,blue pearl animal hospital in Levittown n he operated on our little girl and in 4 days he returned her too us n she's fine again n walking normal again
Insurer: Trupanion
By: Donald
Easy to sign up and perfect affordable coverage
Easy to sign up and perfect affordable coverage
Insurer: Trupanion Canada
By: Genista
Easy as 1 2 3!
Enrolment was easy, efficient and fast. Thanks Trupanion!
Insurer: Trupanion Canada
By: Ally
Great coverage with easy enrolment
It was easy to enroll and it seems like excellent coverage for my pet.
Insurer: Trupanion Canada
By: Carol
Signing up for Trupanion Pet Insurance
Signing up was not much trouble. Also spoke with someone via telephone
Insurer: Trupanion Canada
By: Cassie