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The claim process was very easy and the…
The claim process was very easy and the review time was quick. Once the claim was processed, the payment was made timely with the medically necessary procedures being covered.
Insurer: Fetch
By: Angie Williams
Easy to use interface for submitting…
Easy to use interface for submitting claims.
Insurer: Embrace
By: Sara Lambeth
Customer service
I submitted a claim back in August because my dog had to have surgery i submitted all the paperwork I had from the vet and they went ahead and closed my claim without communicating with me I have called several times and talked with a customer service representative and got no where with them. The claim process is not easy.
Insurer: Healthy Paws
By: Cheryl
Very easy to submit claims
Very easy to submit claims
Insurer: Embrace
By: Kathleen Kosiba
Amazing Customer Service
Tempest Was More Than What I Can Ask For In Customer Service. The Emotional Support And Kind-full Words Made The Difficult Phone Call So Peaceful And Easy. She Helped Me With My Concerns And I Am Overly Satisfied. God Bless You Tempest 🖤
Insurer: Fetch
By: Che
Bad pet insurance company!
Many pets is not an open and honest insurance company because they offer plans at one price and then they change prices on you after a year for vet prices. Be careful! I had three dogs insured for both wellness and accident insurance policies and the increase this year was more than 60 dollars. I used the insurance only for 1 visit because my dog got stung by a bee! Last year I paid a little more 1500 dollars!!! They increase the price and do not reimburse if you cancel, you have to keep the coverage for another month even if you decide leave them!!! It is a dishonest company and I would not recommend it to anyone!
Insurer: ManyPets
By: Gabriella Papa
Monica and the rest of your team have…
Monica and the rest of your team have provided friendly and outstanding service!
Insurer: Prudent Pet
By: SusieC
Pets + Us...Lifesaver!
I could not be more pleased with Pets Plus Us Insurance, I purchased the policy before bringing my puppy home at 9 weeks old hoping to never have to use the policy, but unfortunately our claims have been a regular occurrence pretty much since day one, and ongoing for the past three years; everything from random illnesses to most recently a $5,000 knee repair surgery. I have never had an issue with a claim and without Pets Plus Us, I don't know how I would have managed to take care of my puppy...specifically the surgical bill. I tell people all the time how great my insurance policy is, I give Pets Plus Us 5 stars all the way!!
Insurer: Pets Plus Us
By: Sherrie
So far you have been fabulous
So far you have been fabulous. My 6 Mon old baby is in the ICU as we speak and you are taken care of him far better than I imagined. Thank you!.
Insurer: Trupanion
By: Frances Finn