154,902+ Pet Insurance Reviews You Can Trust

Pet parents across the U.S. and Canada have left over 150,000 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our review hub makes it easy to compare top providers and find your perfect match.

235,974 total


Most selected providers in "November, 2025"

This chart shows the distribution of the most selected pet insurance providers in November, 2025.

Providers with highest rating

Embrace

20,325 reviews

4.9
Healthy Paws

10,787 reviews

4.9
Fetch

27,479 reviews

4.9
Pets Best

14,161 reviews

4.9
Trupanion

63,005 reviews

4.8

Category with most reviews

This chart shows the distribution of review categories.

Verified December 21, 2022

Very courteous customer service and…

Very courteous customer service and showed genuine concern for my pets' health. The claims were processed in a timely manner and received reimbursements quickly. I am delighted with HealthyPaws and will recommend them to anyone with pet children. I have the freedom to focus on caring for my pet babies and not be worried about finances. I will definitely be a customer for life.

Insurer: Healthy Paws

By: Julie Mendez

December 21, 2022

They are very responsive

They are very responsive, and I know our claims are carefully considered. They don't cover everything as can be expected, but they are great to work with and this has given us great peace of mind as our wonderful dog gets a little older (like me!).

Insurer: Embrace

By: Tom Wilson

Verified December 21, 2022

Healthy Paws Insurance is easy and saves us time and money

We've been using Healthy Paws for a couple years and have had nothing but a positive experience each time we had to file a claim. Most recently, we had a large claim and it was still a very quick and seamless process. Generally, it takes less than 30 seconds to file a claim, as I only have to upload a document or two at most, and then typically it's approved within 2-4 days, and deposited in my account within another day. They have saved us a ton of money, time and stress with our very active pup.

Insurer: Healthy Paws

By: Jennifer Girard

December 21, 2022

Claim process was easy, coverage explanation is clear

I’ve had Embrace for about 2 years now for my now 3 year old puppy, and overall I’m very happy with the insurance coverage and claim process. It’s not the cheapest option out there but they covered most of our vet visits past deductible (wellness and routine checks not covered of course). We had a few times where probiotics were prescribed due to an illness visit and it was not covered since they were considered “supplements”- a bit disappointing. But overall it was a smooth experience getting claims. I do everything via the app and it’s takes about 1-2 weeks to get the money back. Given the mix reviews of other pet insurances out there, I’d say Embrace is doing pretty well.

Insurer: Embrace

By: Feipu Song-Diaz

Verified December 21, 2022

Best Pet Insurance

Very courteous customer service and showed genuine concern for my pets' health. The claims were processed in a timely manner and received reimbursements quickly. I am delighted with HealthyPaws and will recommend them to anyone with pet children. I have the freedom to focus on caring for my pet babies and not be worried about finances. I will definitely be a customer for life.

Insurer: Healthy Paws

By: Julie

Useful
Verified December 21, 2022

Thank you Healthy Paws!

My dog has a negative reaction from one of the medications during the day so we urgently went to ER vet twice a day. The first visit invoice was $1,400 and the second visit invoice was around $1,700 because my dog was hospitalized for 15 hours. The total cost was $3,100 and I submitted claims right away. (Claim submission is very easy, take 1 min!) After then, I reimbursed 70% of the invoice which was helpful. This year, my dog visited several times of vet and ER and luckily we got the 70% reimbursement after the annual deduction. I recommend pet insurance if your dog is 4 years older... I think better to register before moving to the senior stage.

Insurer: Healthy Paws

By: Jihyun

Useful
Verified December 21, 2022

It was very easy to build a plan that…

It was very easy to build a plan that was what I wanted and that I could afford.

Insurer: Spot

By: Lisa Norris

December 21, 2022

Pleasantly Surprised!

I have had MetLife Pet Insurance for my dog for 1 year. I am so glad I chose this company, claim processing is easy, payments are quick and the few times I've had to contact for clarification they have been very responsive! There are so many pet insurance companies out there and it can be difficult to choose, but I can say I highly recommend MetLife Pet Insurance for their cost, customer service and claims processing.

Insurer: MetLife

By: Cathelyn

Useful
Verified December 21, 2022

Best experience

I am so happy to be part of the crowd and feeling better because My Daisy it's in good hands now

Insurer: ManyPets

By: customerJose Iniguez

December 21, 2022

Put money into your savings

Increased by $37.24 a month!? Without notice, would have appreciated a heads up so that I could have budgeted accordingly. These premiums are wack, I've only made one claim in the 2.5 years I've had trupanion and that claim was denied and I paid $410 out of pocket. Was not a preexisting condition. Because it wasn't covered I couldn't do the testing I wanted to do. $3288.78 out of pocket into insurance that hasent done anything but continue to go up in price. Could have saved that myself and actually gave my girl the care she needed. Will be canceling effective immediately.

Insurer: Trupanion Canada

By: BM

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