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Great service!
I just want to thank and applaud ASPCA insurance for their consistent support and ease of completing claims. My family is so appreciative and grateful that our fur baby is taken care of through his never ending health scares. Our vet tells us he is a unicorn! We have recommended ASPCA to all of our friends and hope to use them in the future whenever we expand our fur baby family!
Insurer: ASPCA
By: Devon
The process is seamless
The process is seamless, straightforward, and extremely helpful.
Insurer: ASPCA
By: Alexandra
Easy process for submitting a claim
Easy process for submitting a claim. Excellent customer service. Received claim $ to back account sooner than expected..
Insurer: Pets Best
By: W. Michael Smith
Fetch Has Been A Lifesaver
Fetch, has always been easy to work with and makes it easier to take care of my son and his health issues. Thank God for the insurance coverage, since he has a condition that requires vet visits and medications. Without the insurance I couldn't afford to keep him in my life and without him I wouldn't want to be here either.
Insurer: Fetch
By: brenda williams
Negative Star Rating
If I could give negative stars, I would. Trying to file a claim is like pulling teeth. I have only filed one claim since purchasing the policy. They ask for information regarding proof of payment, which I provided on more than one occasion. They wanted more legible invoices. I had the veterinarian rewrite them. This claim was filed about a month and a half ago. The claim is held up with the same reasons as mentioned. I plan on canceling my policy if this not resolved.
Insurer: Pets Best
By: Gary Yoshihara
Trupanion keeps their promises.
Trupanion keeps their promises. They pay for what they say they will cover. They have covered surgeries on both of my dogs without question.
Insurer: Trupanion Canada
By: Beverley
Should have known nothing is this simple
Two emails within the first week which are confusing and worrisome. One seemed to wonder if we were sure we meant to select the deductible we had without additional coverage. The other talking about pre-existing conditions and possibly not processing future claims based on that, *after we've paid to enroll.
Insurer: Trupanion Canada
By: Joanne
Great experience
Very informative, answered all questions and concerns
Insurer: Trupanion Canada
By: Vaughn